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RAPSYS TECHNOLOGIES PTE LTD
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Customer Support Executive

Customer Support Executive

RAPSYS TECHNOLOGIES PTE LTD

1 - 5 years

0 Lacs

karnataka

Posted:3 days ago| Platform: Shine logo

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Skills Required

customer service ms office excellent communication skills problemsolving abilities verbal written communication skills crm software

Work Mode

On-site

Job Type

Full Time

Job Description

As a Customer Support Executive at our company, you will play a crucial role in providing exceptional service to our clients. Your responsibilities will include: - Handling customer inquiries efficiently through phone, email, and chat channels - Resolving customer issues and complaints promptly to ensure customer satisfaction - Maintaining accurate records of customer interactions for future reference - Collaborating effectively with internal teams to address customer needs - Following up on customer cases to ensure timely resolution - Providing product information and guidance to customers as needed To excel in this role, we are looking for someone with the following qualifications: - Minimum 1 year of experience in customer support or a related field - Exceptional verbal and written communication skills - Strong problem-solving and analytical abilities - Demonstrated patience and empathy when interacting with customers - Proficiency in MS Office and CRM software - Ability to thrive in a fast-paced work environment If you are ready to make a positive impact and grow with us, we encourage you to apply now!,

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Customer Support Executive