Customer Support Executive

0 - 31 years

1 - 4 Lacs

Sakinaka Mumbai/Bombay

Posted:3 months ago| Platform: Apna logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Customer Support Job Responsibilities: 1. Outbound & Inbound Calls: Promote LabEasy’s services, handle customer inquiries, and schedule appointments. 2. Lead Management: Follow up on leads, update CRM systems, and ensure successful conversions. 3. Client Relations: Build positive client relationships and assist with bookings and queries. 4. Target Achievement: Meet call and sales targets to earn performance-based incentives. 5. Coordination: Work with sales and operations teams for seamless service delivery. 6. Data Handling: Maintain accurate records of interactions and client details. 7. Feedback & Improvement: Attend training, stay updated on services, and report customer feedback to management. About Us: LabEasy India Pvt. Ltd. is a fast-growing diagnostic brand specializing in Allergy Testing, Food Intolerance Testing, Gut Microbiome Analysis, and Health Checkup Packages. We focus on delivering high-quality services with exceptional customer care.

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