Posted:3 hours ago|
Platform:
On-site
Full Time
Location: Ahmedabad
Type: Hybrid
Vacancies: 2
Experience: Freshers and College Students Welcome
Salary: Up to ₹2 LPA
Hostelbee is a growing platform under Hostelbee Services Private Limited that helps students and working professionals find trusted hostels and PG accommodations across India. We’re now expanding operations in Ahmedabad and looking to build a reliable customer support team.
As a Customer Support Executive, you will be the first point of contact for queries from customers (students and hostel owners). You will help resolve their concerns and maintain a high standard of customer satisfaction.
- Respond to customer queries via phone, email, and chat
- Help users navigate the Hostelbee platform and resolve listing or login issues
- Document queries and issues and escalate them when needed
- Follow up with users to ensure resolution and satisfaction
- Maintain a polite, professional, and helpful attitude at all times
- Freshers or college students looking for part-time or hybrid roles
- Good communication skills in Hindi and basic English
- Comfortable with phone calls and WhatsApp support
- Basic computer and internet usage skills
- Problem-solving attitude and patience with customer queries
- Up to ₹2 LPA annual salary (based on experience and performance)
- Flexible hybrid work structure
- Letter of recommendation and certificate on completion
- Exposure to real-time startup environment
- Performance-based growth opportunities
Interested candidates can share their resume or a short intro with availability at:
Email: hr@hostelbee.com
Subject Line: Customer Support Executive – Ahmedabad
hostelbee.com
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