Customer Support Executive

0 years

0 Lacs

Posted:3 hours ago| Platform: Linkedin logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Customer Support Executive – Hostelbee (Ahmedabad)


Location: Ahmedabad  

Type: Hybrid  

Vacancies: 2  

Experience: Freshers and College Students Welcome  

Salary: Up to ₹2 LPA


About Hostelbee

Hostelbee is a growing platform under Hostelbee Services Private Limited that helps students and working professionals find trusted hostels and PG accommodations across India. We’re now expanding operations in Ahmedabad and looking to build a reliable customer support team.


Role Overview

As a Customer Support Executive, you will be the first point of contact for queries from customers (students and hostel owners). You will help resolve their concerns and maintain a high standard of customer satisfaction.


Key Responsibilities


- Respond to customer queries via phone, email, and chat

- Help users navigate the Hostelbee platform and resolve listing or login issues

- Document queries and issues and escalate them when needed

- Follow up with users to ensure resolution and satisfaction

- Maintain a polite, professional, and helpful attitude at all times


Who Can Apply?


- Freshers or college students looking for part-time or hybrid roles

- Good communication skills in Hindi and basic English

- Comfortable with phone calls and WhatsApp support

- Basic computer and internet usage skills

- Problem-solving attitude and patience with customer queries


What We Offer


- Up to ₹2 LPA annual salary (based on experience and performance)

- Flexible hybrid work structure

- Letter of recommendation and certificate on completion

- Exposure to real-time startup environment

- Performance-based growth opportunities


How to Apply


Interested candidates can share their resume or a short intro with availability at:  

Email: hr@hostelbee.com  

Subject Line: Customer Support Executive – Ahmedabad


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