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Fernandez Foundation
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Customer Support Executive

Customer Support Executive

Fernandez Foundation

0 - 3 years

2 - 3 Lacs

Hyderabad

Posted:1 month ago| Platform:

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Skills Required

Hindi telugu English Language Inbound Process Voice Process Outbound Process

Work Mode

Work from Office

Job Type

Full Time

Job Description

Role & responsibilities To answer every call that lands on their extension effectively. Driving towards conversion of clients. To be able to coordinate with the OP team with an ease to accommodate the patients. Should be able to understand the patients need and guide them to the right Consultants. Have complete knowledge of all units doctors with their specialty and experience to explain to the callers. To ensure that end to end solution is provided. Adherence to the script /Quality of Calls and Procedures. Patient Impacting Errors Non Patient Impacting Errors.

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Fernandez Foundation

Nonprofit / Education

Los Angeles

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Customer Support Executive