0 - 2 years
0 Lacs
Posted:1 week ago|
Platform:
On-site
Full Time
Handle inbound and outbound calls from domestic customers
Resolve queries, complaints, and service-related issues promptly
Provide accurate information about products and services
Maintain polite, professional, and customer-friendly communication
Update and maintain customer records in the system
Achieve performance metrics including call quality, resolution rate, and CSAT
Experience: 03 years in BPO / Customer Support / Voice Process
Good command over English and Hindi
Comfortable working in rotational day shifts (no night shifts)
Basic computer skills and typing proficiency
Positive attitude with willingness to learn and grow
PERSONAL NETWORK.
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Experience: Not specified
5e-05 - 7e-05 Lacs P.A.
Experience: Not specified
5e-05 - 7e-05 Lacs P.A.