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Top MNC Hiring Customer Support Executive (English & Hindi Voice)
leading multinational company
Position
Customer Support Associate Voice Process
Process
Domestic Voice Customer Support
Location
Bangalore
Shift
Day Shift Only (No Night Shifts)
Key Responsibilities
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Handle inbound and outbound calls from domestic customers
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Resolve customer queries, complaints, and service-related issues promptly
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Provide accurate information about products and services
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Maintain professional, polite, and customer-friendly communication
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Update and manage customer records in the system
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Achieve performance targets including call quality, resolution rate, and CSAT
Job Requirements
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Experience:
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Languages:
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rotational day shifts
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Basic computer knowledge and typing skills
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Positive attitude with a willingness to learn and grow