Customer Support Executive

1 - 3 years

2 - 4 Lacs

Posted:2 weeks ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

Key Responsibilities

  • Manage

    order processing, booking, and execution

    .
  • Coordinate with

    Sales, Production, Dispatch, and Logistics teams

    .
  • Follow up on

    payments, C-Forms, and documentation

    .
  • Handle

    customer complaints

    from registration to resolution.
  • Maintain

    records, reports, and ERP/CRM data

    accurately.

Skills & Competencies

  • Strong communication & coordination skills.
  • Knowledge of

    order processing, invoicing, and dispatch

    .
  • Experience with

    ERP systems

    and MS Office.
  • Customer-focused mindset with problem-solving ability.
  • Preference for candidates familiar with

    electrical products or switchgear

    .

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