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Customer Support Executive

Customer Support Executive

Eclat Engineering

1 - 2 years

2 - 3 Lacs

Ahmedabad

Posted:1 day ago| Platform:

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Skills Required

Customer Support Crm Tool Communication Skills Email Support English Non Voice Process Customer Care Chat Support

Work Mode

Work from Office

Job Type

Full Time

Job Description

Responsibilities: * Manage customer queries via email & chat * Maintain high NPS scores through effective communication * Collaborate with cross-functional teams on issue resolution * Provide timely support within CRM tool Maternity benefits in mediclaim policy Health insurance Maternity policy Performance bonus Leave encashment Gratuity Provident fund Maternity leaves Paternity leaves

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