Customer Support Executive (CSE)

0 years

1 - 2 Lacs

Posted:22 hours ago| Platform: GlassDoor logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Key Responsibilities

  • Greet and assist walk-in customers with a warm and professional approach.
  • Understand clients’ style preferences and guide them in choosing suitable jewellery and fashion accessories.
  • Provide styling suggestions for special occasions, festive looks, and daily wear.
  • Maintain deep product knowledge to explain collections and craftsmanship effectively.
  • Support visual merchandising and maintain store display aesthetics.
  • Build long-term customer relationships through effective communication and follow-ups.
  • Achieve individual and store-level sales targets.
  • Coordinate with the inventory and back-office teams to ensure seamless customer experience.

Desired Skills & Qualities

  • Excellent communication, grooming, and presentation skills.
  • Strong sense of fashion, styling, and aesthetics.
  • Customer-focused with a pleasant and confident personality.
  • Prior experience in retail, fashion, or jewellery sales preferred (not mandatory).
  • Freshers with good communication and passion for styling are welcome.

Job Type: Full-time

Pay: ₹15,000.00 - ₹20,000.00 per month

Benefits:

  • Provident Fund

Work Location: In person

Expected Start Date: 22/10/2025

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