As a Customer Support Executive, you will play a vital role in ensuring our customers receive prompt and effective assistance with their inquiries and concerns. · Understand customer need and handle their queries · Maintain accurate records of customer interactions and transactions in our CRM system. Requirements Exceptional communication skills in Malayalam Looking for freshers Qualification : Minimum +2 Age : Below 30 Accommodation provided for females Job Types: Full-time, Permanent, Fresher Pay: ₹9,000.00 - ₹10,000.00 per month Benefits: Provident Fund Schedule: Day shift Supplemental Pay: Overtime pay Ability to commute/relocate: Kalamassery, Kochi, Kerala: Reliably commute or planning to relocate before starting work (Preferred) Application Question(s): Are you an immediate joiner? Education: Higher Secondary(12th Pass) (Preferred) Language: Malayalam (Preferred) Work Location: In person Speak with the employer +91 9072610005
As a Customer Support Executive, you will play a vital role in ensuring our customers receive prompt and effective assistance with their inquiries and concerns. · Understand customer need and handle their queries · Maintain accurate records of customer interactions and transactions in our CRM system. Requirements Exceptional communication skills in Malayalam Looking for freshers Qualification : Minimum +2 Age : Below 30 Accommodation provided for females Job Types: Full-time, Permanent, Fresher Pay: ₹9,000.00 - ₹10,000.00 per month Benefits: Provident Fund Schedule: Day shift Supplemental Pay: Overtime pay Ability to commute/relocate: Kalamassery, Kochi, Kerala: Reliably commute or planning to relocate before starting work (Preferred) Application Question(s): Are you an immediate joiner? Education: Higher Secondary(12th Pass) (Preferred) Language: Malayalam (Preferred) Work Location: In person Speak with the employer +91 9072610005
As a Customer Support Executive, you will play a vital role in ensuring our customers receive prompt and effective assistance with their inquiries and concerns. · Understand customer need and handle their queries · Maintain accurate records of customer interactions and transactions in our CRM system. Requirements Exceptional communication skills in Malayalam Looking for freshers Qualification : Minimum +2 Age : Below 30 Salary : 9000-10200 Job Types: Full-time, Part-time, Permanent, Fresher Pay: ₹9,000.00 - ₹10,200.00 per month Benefits: Provident Fund Ability to commute/relocate: Kalamassery, Kochi, Kerala: Reliably commute or planning to relocate before starting work (Preferred) Application Question(s): Are you an immediate joiner? Education: Higher Secondary(12th Pass) (Preferred) Work Location: In person Speak with the employer +91 9072610005
As a Customer Support Executive, you will play a vital role in ensuring our customers receive prompt and effective assistance with their inquiries and concerns. · Understand customer need and handle their queries · Maintain accurate records of customer interactions and transactions in our CRM system. Requirements Exceptional communication skills in Malayalam Looking for freshers Qualification : Minimum +2 Age : Below 30 Salary : 9000-10200 Job Types: Full-time, Part-time, Permanent, Fresher Pay: ₹9,000.00 - ₹10,200.00 per month Benefits: Provident Fund Ability to commute/relocate: Kalamassery, Kochi, Kerala: Reliably commute or planning to relocate before starting work (Preferred) Application Question(s): Are you an immediate joiner? Education: Higher Secondary(12th Pass) (Preferred) Work Location: In person Speak with the employer +91 9072610005
LADIES HOSTEL, KALAMASSERY Looking for efficient Female warden Role: Full Time Experience: 4+Years Age: Below 55 Oversee the daily operations of the hostel maintain discipline, enforce hostel rules and regulations, and address any behavioural or disciplinary issues that may arise The hostel warden handles various administrative tasks, including managing resident records, maintaining occupancy records, and handling room allocations and transfers ensure that common areas, bathrooms, and other shared spaces are clean and well-maintained The hostel warden is responsible for handling emergency situations and coordinating appropriate responses Food and accommodation will be provided. Salary : 13-15K Job Types: Full-time, Permanent Pay: ₹14,000.00 - ₹15,000.00 per month Benefits: Food provided Ability to commute/relocate: Kalamassery, Kochi, Kerala: Reliably commute or planning to relocate before starting work (Preferred) Education: Diploma (Preferred) Experience: Hostel Warden: 4 years (Preferred) Work Location: In person
LADIES HOSTEL, KALAMASSERY Looking for efficient Female warden Role: Full Time Experience: 4+Years Age: Below 55 Oversee the daily operations of the hostel maintain discipline, enforce hostel rules and regulations, and address any behavioural or disciplinary issues that may arise The hostel warden handles various administrative tasks, including managing resident records, maintaining occupancy records, and handling room allocations and transfers ensure that common areas, bathrooms, and other shared spaces are clean and well-maintained The hostel warden is responsible for handling emergency situations and coordinating appropriate responses Food and accommodation will be provided. Salary : 13-15K Job Types: Full-time, Permanent Pay: ₹14,000.00 - ₹15,000.00 per month Benefits: Food provided Ability to commute/relocate: Kalamassery, Kochi, Kerala: Reliably commute or planning to relocate before starting work (Preferred) Education: Diploma (Preferred) Experience: Hostel Warden: 4 years (Preferred) Work Location: In person
LADIES HOSTEL, KALAMASSERY Looking for efficient Female warden Role: Full Time Experience: 4+Years Age: Below 55 Oversee the daily operations of the hostel maintain discipline, enforce hostel rules and regulations, and address any behavioural or disciplinary issues that may arise The hostel warden handles various administrative tasks, including managing resident records, maintaining occupancy records, and handling room allocations and transfers ensure that common areas, bathrooms, and other shared spaces are clean and well-maintained The hostel warden is responsible for handling emergency situations and coordinating appropriate responses Food and accommodation will be provided. Salary : 13-15K Job Types: Full-time, Permanent Pay: ₹14,000.00 - ₹15,000.00 per month Benefits: Food provided Ability to commute/relocate: Kalamassery, Kochi, Kerala: Reliably commute or planning to relocate before starting work (Preferred) Education: Diploma (Preferred) Experience: Hostel Warden: 4 years (Preferred) Work Location: In person
As a Customer Support Executive, you will play a vital role in ensuring our customers receive prompt and effective assistance with their inquiries and concerns. · Understand customer need and handle their queries · Maintain accurate records of customer interactions and transactions in our CRM system. Requirements Exceptional communication skills in Malayalam Should maintain good customer relations Immediate Joining Freshers preferred Qualification : Minimum +2 Job Types: Full-time, Part-time, Permanent, Fresher Pay: Up to ₹10,200.00 per month Benefits: Paid time off Provident Fund Ability to commute/relocate: Kalamassery, Kochi, Kerala: Reliably commute or planning to relocate before starting work (Preferred) Application Question(s): Are you an immediate joiner? Education: Higher Secondary(12th Pass) (Preferred) Work Location: In person
As a Customer Support Executive, you will play a vital role in ensuring our customers receive prompt and effective assistance with their inquiries and concerns. · Understand customer need and handle their queries · Maintain accurate records of customer interactions and transactions in our CRM system. Requirements Exceptional communication skills in Malayalam Should maintain good customer relations Immediate Joining Freshers preferred Qualification : Minimum +2 Job Types: Full-time, Part-time, Permanent, Fresher Pay: Up to ₹10,200.00 per month Benefits: Paid time off Provident Fund Ability to commute/relocate: Kalamassery, Kochi, Kerala: Reliably commute or planning to relocate before starting work (Preferred) Application Question(s): Are you an immediate joiner? Education: Higher Secondary(12th Pass) (Preferred) Work Location: In person
As a Customer Support Executive, you will play a vital role in ensuring our customers receive prompt and effective assistance with their inquiries and concerns. · Understand customer need and handle their queries · Maintain accurate records of customer interactions and transactions in our CRM system. Requirements Exceptional communication skills in Malayalam Should maintain good customer relations Immediate Joining Freshers preferred Qualification : Minimum +2 Job Types: Full-time, Part-time, Permanent, Fresher Pay: Up to ₹10,200.00 per month Benefits: Paid time off Provident Fund Ability to commute/relocate: Kalamassery, Kochi, Kerala: Reliably commute or planning to relocate before starting work (Preferred) Application Question(s): Are you an immediate joiner? Education: Higher Secondary(12th Pass) (Preferred) Work Location: In person
As a Customer Support Executive, you will play a vital role in ensuring our customers receive prompt and effective assistance with their inquiries and concerns. · Understand customer need and handle their queries · Maintain accurate records of customer interactions and transactions in our CRM system. Requirements Exceptional communication skills in Malayalam Should maintain good customer relations Immediate Joining Freshers preferred Qualification : Minimum +2 Job Types: Full-time, Part-time, Permanent, Fresher Pay: ₹9,200.00 - ₹10,200.00 per month Benefits: Provident Fund Ability to commute/relocate: Kalamassery, Kochi, Kerala: Reliably commute or planning to relocate before starting work (Preferred) Application Question(s): Are you an immediate joiner? Education: Higher Secondary(12th Pass) (Preferred) Work Location: In person
As a Customer Support Executive, you will play a vital role in ensuring our customers receive prompt and effective assistance with their inquiries and concerns. · Understand customer need and handle their queries · Maintain accurate records of customer interactions and transactions in our CRM system. Requirements Exceptional communication skills in Malayalam Should maintain good customer relations Immediate Joining Freshers preferred Qualification : Minimum +2 Job Types: Full-time, Part-time, Permanent, Fresher Pay: ₹9,200.00 - ₹10,200.00 per month Benefits: Provident Fund Ability to commute/relocate: Kalamassery, Kochi, Kerala: Reliably commute or planning to relocate before starting work (Preferred) Application Question(s): Are you an immediate joiner? Education: Higher Secondary(12th Pass) (Preferred) Work Location: In person
As a Customer Support Executive, you will play a vital role in ensuring our customers receive prompt and effective assistance with their inquiries and concerns. · Understand customer need and handle their queries · Maintain accurate records of customer interactions and transactions in our CRM system. Requirements Exceptional communication skills in Malayalam Should maintain good customer relations Immediate Joining Freshers preferred Qualification : Minimum +2 Job Types: Full-time, Part-time, Permanent, Fresher Pay: ₹9,200.00 - ₹10,200.00 per month Benefits: Provident Fund Ability to commute/relocate: Kalamassery, Kochi, Kerala: Reliably commute or planning to relocate before starting work (Preferred) Application Question(s): Are you an immediate joiner? Education: Higher Secondary(12th Pass) (Preferred) Work Location: In person
As a Customer Support Executive, you will play a vital role in ensuring our customers receive prompt and effective assistance with their inquiries and concerns. · Understand customer need and handle their queries · Maintain accurate records of customer interactions and transactions in our CRM system. Requirements Exceptional communication skills in Malayalam Should maintain good customer relations Immediate Joining Freshers preferred Qualification : Minimum +2 Job Types: Full-time, Part-time, Fresher Pay: ₹9,000.00 - ₹10,200.00 per month Benefits: Provident Fund Ability to commute/relocate: Kalamassery, Kochi, Kerala: Reliably commute or planning to relocate before starting work (Preferred) Application Question(s): Are you an immediate joiner? Education: Higher Secondary(12th Pass) (Preferred) Work Location: In person
· Good communication Skill with fluency in English & Malayalam. · Ready to work in rotational shift with rotational off. · Handling customer complaints and follow ups. · Language Skill: Malayalam Strong customer service skills Good organizational skills and the ability to multi-task and prioritize in a high-volume, fast paced environment Excellent verbal and written communication skills Shift Time: Rotational shifts - (Total 9 hours including 1hr break) Job Types: Full-time, Fresher Pay: ₹9,200.00 - ₹10,200.00 per month Benefits: Provident Fund Ability to commute/relocate: Kalamassery, Kochi, Kerala: Reliably commute or planning to relocate before starting work (Preferred) Application Question(s): Are you an immediate joiner Education: Bachelor's (Preferred) Work Location: In person
· Good communication Skill with fluency in English & Malayalam. · Ready to work in rotational shift with rotational off. · Handling customer complaints and follow ups. · Language Skill: Malayalam Strong customer service skills Good organizational skills and the ability to multi-task and prioritize in a high-volume, fast paced environment Excellent verbal and written communication skills Shift Time: Rotational shifts - (Total 9 hours including 1hr break) Job Types: Full-time, Fresher Pay: ₹9,200.00 - ₹10,200.00 per month Benefits: Provident Fund Ability to commute/relocate: Kalamassery, Kochi, Kerala: Reliably commute or planning to relocate before starting work (Preferred) Application Question(s): Are you an immediate joiner Education: Bachelor's (Preferred) Work Location: In person
As a Customer Support Executive, you will play a vital role in ensuring our customers receive prompt and effective assistance with their inquiries and concerns. · Understand customer need and handle their queries · Maintain accurate records of customer interactions and transactions in our CRM system. Requirements Exceptional communication skills in Malayalam Should maintain good customer relations Immediate Joining Freshers preferred Qualification : Minimum +2 Job Types: Full-time, Part-time, Fresher Pay: ₹9,000.00 - ₹10,200.00 per month Benefits: Provident Fund Ability to commute/relocate: Kalamassery, Kochi, Kerala: Reliably commute or planning to relocate before starting work (Preferred) Application Question(s): Are you an immediate joiner? Education: Higher Secondary(12th Pass) (Preferred) Work Location: In person
Job Title: Customer Support Executive – Follow-up / Win-Back (New Connection Leads) Location: Kalamassery Key Responsibilities: · Contact customers who registered for a new connection but were not converted during the first interaction. · Re-engage and promote updated offers, plans, and service benefits. · Convince customers who have opted for another ISP to switch back. · Coordinate with field sales and installation teams for lead closure. · Maintain detailed call logs, customer feedback, and conversion updates in the CRM. · Achieve daily and monthly follow-up. Required Skills & Qualifications: · Minimum +2 / Graduate in any stream. · Good communication and convincing skills (Malayalam & English). · Basic computer knowledge and experience in CRM tools. · Result-driven, persuasive, and customer-oriented. Work Type: Full-time (Office-based Outcalling Process) Salary: 10K – 12K + PF & ESI Job Types: Full-time, Permanent Pay: ₹10,000.00 - ₹12,000.00 per month Benefits: Provident Fund Ability to commute/relocate: Kalamassery, Kochi, Kerala: Reliably commute or planning to relocate before starting work (Required) Education: Higher Secondary(12th Pass) (Required) Work Location: In person
Job Title: Customer Support Executive – Follow-up / Win-Back (New Connection Leads) Location: Kalamassery Key Responsibilities: · Contact customers who registered for a new connection but were not converted during the first interaction. · Re-engage and promote updated offers, plans, and service benefits. · Convince customers who have opted for another ISP to switch back. · Coordinate with field sales and installation teams for lead closure. · Maintain detailed call logs, customer feedback, and conversion updates in the CRM. · Achieve daily and monthly follow-up. Required Skills & Qualifications: · Minimum +2 / Graduate in any stream. · Good communication and convincing skills (Malayalam & English). · Basic computer knowledge and experience in CRM tools. · Result-driven, persuasive, and customer-oriented. Work Type: Full-time (Office-based Outcalling Process) Salary: 10K – 12K + PF & ESI Job Types: Full-time, Permanent Pay: ₹10,000.00 - ₹12,000.00 per month Benefits: Provident Fund Ability to commute/relocate: Kalamassery, Kochi, Kerala: Reliably commute or planning to relocate before starting work (Required) Education: Higher Secondary(12th Pass) (Required) Work Location: In person
Seeking a skilled Team Leader with experience in managing Technical Support teams in the telecom industry. The role involves leading daily operations, guiding agents, handling escalations, and driving performance improvements. Key Responsibilities: * Lead and mentor Technical Support Agents. * Manage daily operations, task allocation, and closures. * Handle escalations and ensure timely issue resolution. * Prepare reports and dashboards. * Identify and resolve recurring technical issues. * Act as Team Manager in their absence. Requirements: * Minimum 1 - 2 years of experience as a Team Leader in the telecom industry. * Qualification: B.E./Diploma (CS, IT) or BCA/B.Sc. Computer Science. Location: Kalamassery Salary: 20K + PF & ESI Job Types: Full-time, Permanent Pay: ₹20,000.00 per month Benefits: Provident Fund Application Question(s): how many years of telecom experience do you have? Experience: Team Lead: 1 year (Required) Work Location: In person