0 years
1 Lacs
Posted:13 hours ago|
Platform:
On-site
Full Time
Job Title: Customer Support Executive – Follow-up / Win-Back (New Connection Leads)
Location: Kalamassery
Key Responsibilities:
· Contact customers who registered for a new connection but were not converted during the first interaction.
· Re-engage and promote updated offers, plans, and service benefits.
· Convince customers who have opted for another ISP to switch back.
· Coordinate with field sales and installation teams for lead closure.
· Maintain detailed call logs, customer feedback, and conversion updates in the CRM.
· Achieve daily and monthly follow-up.
Required Skills & Qualifications:
· Minimum +2 / Graduate in any stream.
· Good communication and convincing skills (Malayalam & English).
· Basic computer knowledge and experience in CRM tools.
· Result-driven, persuasive, and customer-oriented.
Work Type:
Full-time (Office-based Outcalling Process)
Salary: 10K – 12K + PF & ESI
Job Types: Full-time, Permanent
Pay: ₹10,000.00 - ₹12,000.00 per month
Benefits:
Ability to commute/relocate:
Education:
Work Location: In person
LISCOM SOLUTIONS & SERVICES PVT. LTD
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