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Customer Support Executive (CSE)

0 years

1 - 2 Lacs

Posted:4 hours ago| Platform: GlassDoor logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Job Title: Customer Support Executive Location: Vadodara Process: Games Blended, APB Email, APB Voice, Acko Job Description: We are hiring Customer Support Executives for multiple processes, including Games Blended, APB Email, APB Voice, and Acko. This is an excellent opportunity for both freshers and experienced candidates to kickstart or grow their careers in the customer service domain. Key Responsibilities: ● Handle customer queries via voice, email, and chat (depending on the process assigned) ● Provide effective solutions and ensure customer satisfaction ● Maintain accurate records of customer interactions ● Work collaboratively with the internal team to resolve issues quickly ● Meet performance metrics such as response time, resolution time, and customer feedback Eligibility Criteria: ● Minimum Qualification: 12th Pass ● Experience: Fresher or Experienced candidates welcome ● Skills: Good communication skills in English and Hindi, basic computer knowledge, customer-centric approach Salary Range: ₹15,000 – ₹21,000 per month (based on experience and process) Perks & Benefits: ● On-the-job training ● Growth and promotion opportunities ● Incentives based on performance Job Types: Full-time, Fresher Pay: ₹15,000.00 - ₹21,000.00 per month Benefits: Provident Fund Schedule: Rotational shift Supplemental Pay: Yearly bonus Work Location: In person

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