Customer Support Executive

1 - 2 years

0 Lacs

Posted:1 month ago| Platform: Linkedin logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Job Title: Customer Support Executive Location: Science City, Ahmedabad Employment Type: Full-time Experience: 1 to 2 years Company Website: https://buildformula.com/ About the company: Build Formula offers innovative software solutions tailored for the real estate industry. With advanced features such as lead management, property tracking, and automated marketing, our platform empowers real estate professionals to streamline their processes and boost sales. Responsibilities • Responding promptly to customer inquiries and resolving their issues • Communicating with customers through various channels • Acknowledging and resolving customer complaints • Processing orders, forms, applications, and requests • Keeping records of customer interactions, transactions, comments, and complaints • Communicating and coordinating with colleagues as necessary • Ensure customer satisfaction and provide professional customer support Qualifications • Strong phone contact handling skills and active listening • Familiarity with CRM systems and practices • Excellent communication and presentation skills Please share your resumes on jobs@buildformula.com or contact at 6354 358 380 Show more Show less

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Build Formula

Software Development

Tech City

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