Customer Support Executive

0 - 31 years

3 Lacs

Posted:5 days ago| Platform: Apna logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Voice Process * Eligibility: 12th * Experience: Minimum 1 year in voice support * Maximum CTC: ₹35000 * ⁠Mode: Work from Office  * ⁠Shift- Rotational  Blended Process Qualification- 12th Experience - 1 year in chat support Max ctc- 28k Skills Required: Excellent verbal & written communication skills Strong interpersonal and customer-handling abilities Good listening and problem-solving skills Positive attitude and willingness to learn Roles & Responsibilities: Handle customer queries via calls/chats/emails as per process Provide clear, accurate, and timely information to customers Ensure customer satisfaction by following quality standards Log interactions and follow process workflows Coordinate with seniors for escalation cases when needed

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