Customer Support Executive

Company Description

AMS Comtel provides cross-industry and industry-specific outsourcing solutions, focusing on both core and non-core areas. The company combines operational excellence with deep domain expertise. With a strong local presence and global capabilities, AMS Comtel is equipped to deliver solutions across geographies while being agile enough to quickly address client needs.

Role Description

This is a full-time, on-site role for a Customer Support Executive located in Noida. The Customer Support Executive will be responsible for responding to customer inquiries, ensuring customer satisfaction, providing online and technical support, and resolving any issues that arise. The role involves interacting with customers through various channels and maintaining a high level of customer service.

Qualifications

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• Customer Support, Customer Service, and Customer Satisfaction skills
• Experience in Online Support and Technical Support
• Excellent communication and interpersonal skills
• Proficiency in using customer support software and tools
• Ability to work independently and in a team
• Problem-solving and critical-thinking abilities
• Bachelor's degree in a relevant field is preferred
• Experience in the outsourcing industry is a plus