Customer Support Executive

Altruist Technologies Pvt Ltd

0 - 31 years

0 Lacs

BTM Layout, Bengaluru/Bangalore

Posted:20 hours ago| Platform: Apna logo

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Skills Required

support communication empathy training

Work Mode

Remote

Job Type

Full Time

Job Description

Roles & Responsibilities: Handle inbound and outbound customer calls or queries. Provide prompt, accurate, and effective resolutions to customer concerns. Communicate clearly in English along with Hindi or Tamil or Malayalam. Maintain a positive and professional attitude toward customers at all times. Log customer interactions and follow up as needed. Requirements: Minimum 1 year of experience in a BPO or customer support role. Graduate in any discipline. Excellent communication skills in English, and any one regional language Like (Hindi, Tamil, or Malayalam) is Must. Good listening skills and empathy towards customer needs. Ability to work well in a team environment. Shift Details: Male Candidates: Rotational Shifts (Week Offs on Rotation) Female Candidates: General Day Shift post-training Training Period (15 Days): All candidates must be open to rotational shifts Perks & Benefits:₹20,000 in-hand monthly salary Fixed 6 working days 1 rotational weekly offs Shift Allowance OT Allowance

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