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Alliance Recruitment Agency
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Customer Support Executive

Customer Support Executive

Alliance Recruitment Agency

0 years

0 Lacs

ahmedabad gujarat india

Posted:2 days ago| Platform:

Apply

Skills Required

support mobility service chat metrics

Work Mode

On-site

Job Type

Full Time

Job Description

Zofeur is an on-demand mobility platform for all your car-related needs.
Our on-demand platform offers a wide range of services, including hiring a personal driver, picking up and dropping off your car at the garage, arranging for RTA vehicle inspection, moving your car, and many more services coming up soon. Plus, with our fleet of professional drivers, you can get any of these services at your doorstep within 20 minutes. Don't waste your valuable time on car-related tasks - let us handle everything for you. Zofeur is a lifestyle platform serving anyone who does not want to compromise time, money, and comfort. Our company was founded on the belief of making chauffeur service, luxury service today, a daily necessity. This drives everything we do; from the products and services we offer to the way we approach our work and interact with our customers. We are always looking for talented and motivated professionals to join our team. If you are looking to make a difference and be a part of a company that is making waves in the industry, we encourage you to apply for one of our open positions. Responsibilities • Respond to customer inquiries via phone, email, chat, or in person in a polite and professional manner. • Handle customer complaints, providing effective solutions and ensuring customer satisfaction. • Meet or exceed performance metrics related to customer satisfaction, response times, and resolution rates. • Work closely with other departments (sales, technical support, etc.) to ensure seamless service delivery. • Keep up-to-date with product updates, services, and promotions to offer accurate information to customers.

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Customer Support Executive