Customer Support Executive

0 - 1 years

1 - 3 Lacs

Posted:2 hours ago| Platform: Naukri logo

Apply

Work Mode

Work from Office

Job Type

Full Time

Job Description

Job Title: Customer Support Associate (Voice & Non-Voice)

Job Overview

We are looking for enthusiastic and motivated fresh graduates to join our customer support team for a leading banking client. This role is ideal for individuals who are passionate about communication, problem-solving, and building a career in the banking and financial services industry.

Key Responsibilities

  • Handle customer queries and provide accurate information through voice.
  • Resolve issues efficiently while ensuring high levels of customer satisfaction.
  • Maintain records of customer interactions and update internal systems.
  • Escalate unresolved queries to the appropriate teams.
  • Work collaboratively with team members to meet performance and quality standards.

Required Skills & Qualifications

  • Bachelor’s degree in any discipline (Fresh graduates welcome).
  • Strong verbal and written communication skills.
  • Basic computer knowledge and typing speed.
  • Customer-centric mindset with problem-solving ability.

What We Offer

  • Opportunity to kick-start your career with a global banking client.
  • Training and mentorship to build domain knowledge.
  • Dynamic and inclusive work environment.
  • Exposure to customer service operations in the BFSI sector

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview
cta

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

coding practice

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now
Allegis Global Solutions (AGS) logo
Allegis Global Solutions (AGS)

Staffing and Recruitment

Hanover

RecommendedJobs for You

noida, new delhi, greater noida