Customer Support Executive

You will be responsible for providing accurate information about products or services to customers and guiding them in making informed decisions. Your role will involve resolving customer issues and concerns efficiently to ensure high customer satisfaction. It is important to maintain a deep understanding of our products, services, and policies in order to address customer concerns effectively. You will be expected to respond to customer inquiries accurately and in a timely manner through various channels such as phone, email, and chat. In case of complex issues, you will need to escalate them to higher authorities and follow up on resolutions. Additionally, maintaining detailed and accurate records of customer interactions and inquiries will be part of your responsibilities. - Provide accurate information about products or services - Guide customers in making informed decisions - Resolve customer issues efficiently - Maintain a deep understanding of products, services, and policies - Respond to customer inquiries through phone, email, and chat - Escalate complex issues to higher authorities when necessary - Maintain detailed and accurate records of customer interactions As per the job description, the job types available for this position are Full-time, Permanent, and Fresher. The work location for this role is in person.,