Customer Support Executive | 0-1 Year Experience

As a Customer Support Executive at Zybra Private Limited, your primary responsibility will be to ensure that our clients receive exceptional support for our automated accounting software. Your expertise in accounting software and GST, along with your effective communication and problem-solving skills, will be crucial in delivering top-notch service to our customers. Your proficiency in MS-Office and computer skills will enable you to navigate our systems seamlessly and provide timely solutions to customer queries. You will be expected to utilize your Customer Support, Customer Service, and Customer Satisfaction skills to address client needs effectively. Experience in managing Online Support and providing Technical Support will be beneficial in this role. Excellent communication and interpersonal skills are essential for building strong relationships with clients. Your problem-solving abilities and quick thinking will be instrumental in resolving customer issues promptly. The ability to work both independently and collaboratively as part of a team is necessary for success in this position. Previous experience in finance or business-related fields will be advantageous. A Bachelor's degree or equivalent experience in a relevant field will be beneficial for this role at Zybra. Join us in our mission to provide businesses with a powerful, automated accounting platform and help create a thriving ecosystem for all stakeholders.,