Customer Support Engineer

We are looking for a Customer Support / Satisfaction & Quality engineer to monitor and improve the quality of our operational processes and outputs. The quality engineer's responsibilities include designing quality standards, inspecting materials, equipment, processes, and products, developing quality control systems, and determining corrective actions. You will also work with managers and supervisors to implement quality measures.

A successful quality engineer should have excellent troubleshooting skills and be able to ensure that processes and products consistently meet established quality standards.

Customer Support/ Satisfaction and Quality Engineer Requirements:

• Degree in Mechanical, Electronics, or Mechatronics engineering.
• 4+ years of experience in Machine building, Quality engineering, or a similar role.
• Hands-on experience with Machine building/ Maintenance or Quality Management Systems (QMS) and testing methodologies
• Experience in CNC Machine Tool building or related Capital equipment manufacturing company.
• Strong analytical and problem-solving skills.
• Investigating and troubleshooting product or production issues.
• Developing corrective actions, solutions, and improvements
• Strong communication and interpersonal skills.