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Trustegic
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Customer Support Engineer/ Service Engineer

Customer Support Engineer/ Service Engineer

Trustegic

2 - 4 years

4 - 6 Lacs

Kolkata

Posted:4 days ago| Platform:

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Skills Required

customer service report writing customer support service engineering troubleshooting engineering support preventive maintenance electrical engineering automobile technical support quality assurance installation ccna online tutoring

Work Mode

Work from Office

Job Type

Full Time

Job Description

Skills:

Should be well versed with service report writing, reading parts catalogue, preparing parts recommendations., Knowledge of all Kind of Tools and working., Knowledge of hydraulic circuits and electrical circuit diagram., Ability to work independently and in a team environment., Valid driver's license and willingness to travel to client sites., Palfinger Knuckle Boom Cranes & Aerial Platforms, Service Background in Backhoe Loader, Hydra Cranes, Tippers, Heavy Equipment, , Wheel Loaders Etc.., Manitou Telehandler / Skid Steer / Aerial Platform,. Industry:Engineering. Location with no of Position:Kolkata02, Jamshedpur01, Bhubaneshwar01. Benefits:PF, Gratuity, Family group medical facility, Accidental insurance, Leave Encashment, Yearly Performance incentive & appraisal. Qualification:Diploma/ITI -Mechanical/Automobile/Electrical Engineering. Industry Background:Service Background in Backhoe Loader, Hydra Cranes, Tippers, Heavy Equipment, , Wheel Loaders Etc..

Production & Brand To Be Handled. Palfinger Knuckle Boom Cranes & Aerial Platforms. JCB Access Eqpt. (Scissor Lift & Aerial Work Platform). Manitou Telehandler / Skid Steer / Aerial Platform. Skills. () Should be well versed with service report writing, reading parts catalogue, preparing parts recommendations.

() Should be willing to travel extensively at various sites.

() Knowledge of all Kind of Tools and working.

() Knowledge of hydraulic circuits and electrical circuit diagram.

() Ability to work independently and in a team environment.

() Valid driver's license and willingness to travel to client sites.

Responsibilities. Perform inspections, preventive maintenance, and repairs on Palfinger. Cranes and Manitou Telehandlers, JCB Access Equipments. Conduct repairs and parts replacements, adhering to manufacturer. guidelines and safety protocols.

Provide technical assistance and guidance to clients and operators to. maximize crane performance, including on-site support and remote. troubleshooting.

Maintain detailed records of service and maintenance activities, including. service reports, parts usage, and equipment history.

Build strong relationships with clients, addressing their concerns and. providing excellent customer service, and acting as a trusted advisor for. crane-related issues

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Customer Support Engineer/ Service Engineer