Customer Support (CS) professionals play a critical role in ensuring SPros maximize revenue generation and provide excellent service. They are also responsible for data collection and issue resolution to maintain a smooth operational process. Key Responsibilities: Support Service Professionals (SPros) in delivering high-quality customer service. Manage and resolve customer communications promptly to ensure a Zero Escalation rate. Collect and report daily operating data to the corporate Data Team. Assist with troubleshooting operational challenges and supporting drivers on the field. Qualifications: Good quantitative and problem-solving skills. Proficiency in mobile apps, Microsoft Office, and basic technical tools (e.g., tablets or laptops). Strong English communication skills (verbal and written). Commitment to honesty and reliability in all tasks. Tools Provided: Company-provided mobile devices, tablets, or laptops for work-related tasks.

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Customer Support (CS) Professional

Bengaluru

4.0 - 8.0 yrs

INR 6 - 10 Lacs

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