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Home
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Jobs in Mohali
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Scalin Service Pvt Ltd
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Customer Support Coordinator

Customer Support Coordinator

Scalin Service Pvt Ltd

0 years

1 - 2 Lacs

Mohali

Posted:5 days ago| Platform: GlassDoor logo

Apply

Skills Required

support service resolve crm typing communication training learning

Work Mode

On-site

Job Type

Full Time

Job Description

Job Title: Customer Support Coordinator

Salary: ₹12,000 – ₹20,000 per month

Job Type: Full-Time

Shift: Fixed Shift

Weekly Off: Rotational

Experience: Freshers & Experienced

Education: Undergraduate / Graduate

Location: Mohali

⸻

Job Summary:

We are looking for enthusiastic and customer-focused individuals to join our team as Customer Support Coordinators. This is an excellent opportunity for freshers or candidates with prior customer service experience to build their careers in a supportive environment.

⸻

Responsibilities:

Handle customer queries via phone, email, or chat
Provide accurate information and resolve issues promptly
Maintain customer records and update CRM systems
Escalate unresolved issues to the appropriate team
Ensure customer satisfaction through professional communication

⸻

Requirements:

Fluency in English (spoken and written) is a must
Basic computer knowledge and good typing speed
Strong communication and problem-solving skills
Ability to work in a fast-paced environment
Willingness to work with a rotational weekly off schedule
Freshers are welcome; training will be provided
Minimum qualification: Undergraduate or Graduate

⸻

Perks & Benefits:

Fixed shift (no night shift)
Growth and learning opportunities
Friendly team culture

⸻

How to Apply:

Click on Apply Now or send your resume to 9915318281

Job Type: Full-time

Pay: ₹12,000.00 - ₹20,000.00 per month

Work Location: In person

Speak with the employer
+91 9915318281

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