Customer Support Associates (English & Hindi)

0 - 2 years

0 Lacs

Posted:13 hours ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Greetings from Personal Network!

Top MNC Hiring Domestic Customer Support (Voice Process)

Position:

Domestic Voice Process

Key Responsibilities

  • Handle inbound and outbound calls from domestic customers

  • Resolve customer queries, complaints, and service-related issues efficiently

  • Provide accurate information about products and services

  • Ensure professional and polite communication on every call

  • Record and update customer details accurately in the system

  • Achieve performance targets such as call quality, first-call resolution, and CSAT scores

Job Requirements

  • Experience: 0 TO 2 years in BPO / Customer Support / Voice Process

  • Willingness to work in rotational day shifts

  • Basic computer knowledge and typing proficiency

  • Positive attitude and eagerness to learn

Immediate Contact

Nihal:

Customer Support

Best Wishes,

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