Customer Support Associate Voice Process (English & Hindi)

0 - 2 years

0 Lacs

Posted:16 hours ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Greetings from Personal Network!

Top MNC Hiring Customer Support Associates (English & Hindi)

Position:

Domestic Voice Support

Key Responsibilities

  • Handle inbound and outbound calls from domestic customers

  • Resolve customer queries, complaints, and service issues efficiently

  • Provide accurate information regarding products and services

  • Maintain courteous and professional communication at all times

  • Record and update customer details accurately in the system

  • Meet key performance metrics such as call quality, first-call resolution, and CSAT scores

Job Requirements

  • Experience: 0 to 2 years in BPO / Customer Support / Voice Process

  • Excellent communication skills in English and Hindi

  • Comfortable working in rotational day shifts

  • Basic computer knowledge and good typing speed

  • Positive attitude, confidence, and willingness to learn

Immediate Contact

Priya:

Customer Support Associate

Best Wishes,

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