Posted:1 week ago|
Platform:
Work from Office
Full Time
Dear Job Seekers,
Visit Health is a pioneering health-tech platform, founded in 2016 by BITS Pilani alumni, dedicated to making healthcare accessible, affordable, and preventive. Originated as a telemedicine platform during the 2015 Swine Flu epidemic, Visit Health has grown into an all-in-one wellness ecosystem that connects doctors, insurers, and millions of families. Our services range from physical and mental wellness to OPD benefits, empowering both individuals and corporations to prioritize well-being.
Handle incoming calls, emails, and chat support to resolve customer queries promptly.
Guide customers through the usage of Visit Healths app and services (OPD plans, health plans, teleconsultation, etc.).
Address complaints, provide appropriate solutions, and follow up to ensure resolution.
Maintain accurate records of customer interactions and transactions in CRM tools.
Collaborate with internal teams (Operations, Sales, Claims, Tech) to resolve customer issues.
Educate customers on new offerings, promotions, and features of Visit Health.
Meet daily/weekly performance targets on response time, resolution rate, and customer satisfaction.
Collect and share customer feedback to improve processes and services.
Jobs Territory
Upload Resume
Drag or click to upload
Your data is secure with us, protected by advanced encryption.
Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.
We have sent an OTP to your contact. Please enter it below to verify.
Instantly access job listings, apply easily, and track applications.
hyderabad
Experience: Not specified
1.8 - 2.4 Lacs P.A.
Experience: Not specified
3.0 - 6.0 Lacs P.A.
ahmedabad, gujarat, india
Salary: Not disclosed
pune, maharashtra
Experience: Not specified
3.0 - 6.0 Lacs P.A.
3.0 - 6.0 Lacs P.A.
gāndhī nagar
Experience: Not specified
1.8 - 2.4 Lacs P.A.
2.16 - 3.0 Lacs P.A.
gandhi nagar, tamil nadu
Experience: Not specified
1.8 - 2.4 Lacs P.A.
salt lake, kolkata, west bengal
2.16 - 3.0 Lacs P.A.
2.76 - 6.6 Lacs P.A.
