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Customer Support Associate

Customer Support Associate

eClerx

0 years

0 Lacs

chandigarh chandigarh

Posted:9 hours ago| Platform: Indeed logo

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Skills Required

support communication resolve metrics training development

Work Mode

On-site

Job Type

Full Time

Job Description

Job Title: Customer Support Executive – International Voice Process

Location: Chandigarh
Fixed Salary: ₹22,000 per month
Shift: Night Shift
Week Off: 2 Rotational Week-offs

Job Overview:

We are hiring Customer Support Executives (Freshers) for our international voice process based in Chandigarh. If you have excellent English communication skills and are eager to start your career in a global BPO environment, this is the perfect opportunity for you.

Key Responsibilities:

Handle inbound and outbound calls for international customers.
Provide accurate information and resolve customer queries effectively.
Maintain professionalism and a customer-friendly tone on every call.
Record and update customer details in the system.
Meet performance metrics such as call quality, accuracy, and productivity.

Requirements:

Freshers can apply.
Excellent English communication skills (verbal and written) – mandatory.
Graduate qualification is required.
Willing to work in night shifts with 2 rotational week-offs.
Strong interpersonal and problem-solving abilities.

Why Join Us:

Fixed salary of ₹22,000 per month.
Attractive incentives and career growth opportunities.
Training and development support for career advancement.
Opportunity to work in a reputed international BPO setup.

Job Type: Full-time

Pay: ₹22,000.00 per month

Benefits:

Provident Fund

Work Location: In person

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Customer Support Associate