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Wipro
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Customer Support Associate (Blended process)

Customer Support Associate (Blended process)

Wipro

0 - 2 years

1 - 2 Lacs

kolkata

Posted:3 weeks ago| Platform:

Apply

Skills Required

blended process communication skills fluent english customer support international bpo australian process written communication excellent communication in english verbal communication customer handling email process chat process

Work Mode

Work from Office

Job Type

Full Time

Job Description

International blended Process - Customer Support Associate

Key Responsibilities:

Handle calls and chats in a professional and timely manner.
Address customer inquiries, resolve issues, and provide accurate information about our products or services.
Maintain a high level of customer satisfaction by providing clear, concise, and friendly communication.
Collaborate with team members to ensure a seamless customer experience.

Required Skills and Qualifications:

Educational Background:

H.Sc qualified and above

individuals can apply.
Experience: This position is open to

freshers and candidates with up to 2 years of experience

in a customer support environment.
Communication Skills: Exceptional verbal and written communication skills in English are essential.
Customer-Focused: A strong passion for helping people and a positive attitude.
Technical Proficiency: Basic computer knowledge and the ability to navigate multiple systems simultaneously.

Working Conditions:

Shift:

Joiners:

Why Join Us?

Opportunities for career growth and professional development.
A dynamic and supportive work environment.
Competitive salary and benefits package.

If you are a motivated individual with a passion for customer service and meet the above qualifications, we encourage you to apply today!

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