Customer Support Advisor

Job Opening: Customer Support Executive (Voice Process)Company: Square Business Services Pvt. Ltd.Location: Commercial Tower "C", 7th Floor, CBD, Sector 21, Naya Raipur, ChhattisgarhJob Type: Full-Time | On-siteExperience: Freshers Experienced Candidates WelcomeIndustry: BPO / Customer Service

About The Role

Square Business Services Pvt. Ltd. is looking for dedicated and energetic individuals to join ourVoice Process team as Customer Support Executives. This role involves assisting customers viaphone, addressing queries, resolving issues, and delivering excellent service that enhancescustomer satisfaction.If you're passionate about customer service and looking to grow with a reputable organization,wed love to hear from you!

Key Responsibilities

Handle inbound and outbound customer calls in a professional and courteous mannerUnderstand and resolve customer queries efficiently and accuratelyMaintain detailed and updated customer interaction recordsEscalate complex issues to senior team members when requiredMeet daily/weekly targets related to call quality, productivity, and customer satisfaction

Required Skills

Strong verbal communication skills in Hindi and basic EnglishActive listening and logical problem-solving abilityPatience, empathy, and a customer-first attitudeBasic computer literacy and typing proficiencyTeam player with a positive and adaptable approach

Eligibility Criteria

Qualification: 12th Pass / Graduate (any stream)Age: 18 years and aboveFreshers are encouraged to applyImmediate joiners preferred

Salary Benefits

Take Home Salary: 13,295 per monthProvident Fund (PF) ESIC applicableJob Location:Square Business Services Pvt. Ltd.Commercial Tower "C", 7th Floor,CBD, Sector 21,Naya Raipur, Chhattisgarh

Interview Process

Walk-in For Interview on 07th July 2025 (10:00 AM - 5:00 PM)Or contact us via phone/email to schedule your interview.

Contact Us

For further queries or to applyCareers@squarebserve.com

Please Contact Our HR Team

HR Leena - 7995976663HR Kunal - 9392959655HR Ashwni - 9391143837HR Sashi - 9396959611Join one of the fastest-growing customer support teams and kickstart your career with SquareBusiness Services Pvt. Ltd!This job is provided by Shine.com