Posted:13 hours ago|
Platform:
Work from Office
Full Time
Role : Customer Success Specialist
Qualification : BcomLocation : KolkataExperience : 2 to 3 years Job Description : Customer Relationship Management: Maintain and enhance customer relationships. New Account Registration: Process customer registration through Forms. Issue Resolution: Address and resolve customer concerns. Making and Sending Quotations: Prepare quotations for required articles and services. New Lead Generation: Communicate with leads to arranging meetings and secure new businessopportunities. Sales Operations: Oversee daily sales coordination & operations. Repeat Business: Encourage and manage repeat customer sales. Upselling & Cross-Selling: Identify additional sales opportunities. Lead Management: Generate and convert sales leads. Pipeline Management: Manage the sales pipeline effectively.
Mangalam Placement
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