Customer Success Manager

About Jobpe

Jobpe's AI-driven platform helps companies hire top talent through smart matching and assessments. We're looking for a CSM to onboard new customers and convert them into paid subscribers.

What You'll Do

• Onboard new employer accounts

  through structured demos, training, and setup

• Convert trial users to paid customers

  by demonstrating value and driving adoption

• Follow a structured cadence

  to track progress and engagement with each company

• Build strong relationships

  with key stakeholders and understand their hiring needs

• Monitor customer health

  and proactively address issues to prevent churn

• Collaborate with Sales

  on renewals and expansion opportunities

What We Need

• 2+ years Customer Success or Account Management experience in B2B SaaS
• Proven track record of

  converting prospects into paying customers

• Excellent communication skills for demos and client presentations
• Strong organizational skills to manage multiple accounts
• Experience with CRM systems and customer tracking

Why Join Us?

Direct impact on customer conversion and company growth

Structured processes and cadence system provided

Remote-first culture with competitive compensation

Growing HR tech company with AI-powered solutions

• Ready to drive customer success and conversions?

Industry

• Human Resources Services

Employment Type

Contract