Customer Success Manager

4 - 8 years

0 Lacs

Posted:1 day ago| Platform: Shine logo

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On-site

Job Type

Full Time

Job Description

You should have at least 4 years of experience in Customer Success, digital marketing, client success, or brand strategy. It is essential to have hands-on experience in managing product transitions. A strong understanding of SSP/DSP, Ad Servers, and campaign optimization is required. Mandatory experience in Retention and Renewals is a must for this role. Your responsibilities will include ensuring client satisfaction, driving product adoption, and supporting seamless customer experiences across product, performance, and billing. Your role will focus on Account Retention, Ad Tech, and Customer Success. As a Customer Success Manager in the SAAS industry, you will play a crucial role in ITES/BPO/KPO sector. Your educational background should include a Bachelor's Degree. This position is Full Time and Permanent. Job Code: GO/JC/443/2025 Recruiter Name: Ramya V,

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