Customer Success Intern

You will be part of a dynamic team at Elsner Technologies Pvt. Ltd., a leading IT service company established in 2007. As a fresh graduate, you will have the opportunity to work in Ahmedabad with a group of over 250 employees. Your primary responsibilities will include communicating effectively with customers through calls, emails, and chats to address their queries. You will be expected to handle a minimum of 30 calls and 50 emails daily. Additionally, you will support in the preparation and management of invoices, maintain customer records in the CRM system, gather feedback, and assist in resolving basic customer issues. To excel in this role, you should be either pursuing or have recently completed a degree. Strong communication skills, a customer-friendly attitude, and basic knowledge of MS Excel and invoicing tools are preferred. Being able to multitask, stay organized, and work collaboratively with the team are essential qualities for this position. If you are looking to kickstart your career in a supportive environment where you can enhance your skills while contributing to the success of the company, this opportunity at Elsner Technologies Pvt. Ltd. could be the perfect fit for you. For further details or to apply for this position, please contact the HR department at 9099916499 or send your resume to career@elsner.com. Visit elsner.com to learn more about our company and the innovative solutions we provide to our customers.,