Jobs

Interviews
Job Alerts
Tools

Upskill and Grow with AI

Mock Interview Practice interviews in realistic simulations

Coding Practice Improve your coding skills with challenges

Certification Earn certifications to validate your skills

AI Learning Get trained with AI expert sessions

Career Path AI insights for smarter career decisions

AI Job Match Score AI-Powered Job Match Against Your Resume and Optimize Your Resume

Career Tools and Resources

Resume Builder Build Professional Resume with Ease

ATS Friendliness Check Check Resume Friendliness for Applicant Tracking Systems

Auto Apply Apply to hundreds of jobs on any platform effortlessly

Co-Pilot (Chrome Extension) Your AI Assistant for Seamless Browsing Efficiency

Interview Questions Streamline interviews with ready-to-use questions

Salaries Discover market-driven salary insights across skillsets and geographies

Companies Explore leading companies actively hiring talent
For Employers

Jobs

Interviews

Home
>
Jobs in Mohali
>
Jungleworks
>
Customer Success Executive - Trainee

Customer Success Executive - Trainee

Jungleworks

0 - 1 years

4 - 7 Lacs

Mohali

Posted:2 weeks ago| Platform: GlassDoor logo

Apply

Skills Required

onboarding retention support communication saas resolve engineering video zones

Work Mode

On-site

Job Type

Part Time

Job Description

Job Information

Date Opened

07/24/2025

Job Type

Full time

Industry

Internet

Work Experience

0-1 year

City

Mohali

State/Province

Punjab

Country

India

Zip/Postal Code

140306

Job Title: Customer Success Executive - Trainee

Location: Mohali, India

Summary:

Seeking a Customer Success Executive - Trainee to ensure positive customer experiences, build loyalty, and foster long-term relationships.

Your Roles and Responsibilities:

Manage relationships with International (mostly UK-based) clients to ensure successful onboarding, product adoption, retention, and satisfaction.
Guide and support customers in becoming strong advocates for our products through regular communication and consultation.
Understand customer business objectives and help them achieve success using our SaaS solutions.
Proactively identify common issues and resolve them swiftly and professionally.
Act as the voice of the customer internally and coordinate with support, product, and engineering teams.
Identify and develop opportunities for up-selling or expanding product usage.
Respond to customer queries via email, phone, and video calls with clarity and confidence.

Qualifications:

Excellent verbal and written English communication skills — ability to engage confidently with international (UK) clients.
Clear understanding or strong interest in Customer Success, SaaS products, or Tech-based solutions.
A techno-commercial mindset with the ability to understand customer needs and product workflows.
A degree in engineering, business, or communication is preferred.
Strong interpersonal skills with the ability to work both independently and collaboratively.
Willingness to work in different time zones, including occasional weekends or off-hours as per business needs.

Compensation:

Competitive salary based on qualifications and experience

More Jobs at Jungleworks

Customer Acquisition Executive Job

Mohali, Punjab, IN

1.0 - 1.0 yrs

INR 3 - 5 Lacs

Growth & Operations Intern

Mohali

Experience: Not specified

Salary: Not disclosed

Growth & Operations Intern

Mohali, Punjab

Experience: Not specified

Salary: Not disclosed

HRBP Intern

Mohali, Punjab

Experience: Not specified

Salary: Not disclosed

HRBP Intern

Mohali

Experience: Not specified

INR 0 - 0 Lacs

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.