Customer Success Executive

About Us

We are looking for a passionate and dynamic Customer Success & Sales Executive who can drive client satisfaction, ensure long-term relationships, and contribute to revenue growth.

Key Responsibilities:

• Build and maintain strong customer relationships to ensure long-term satisfaction and retention.
• Act as the primary point of contact for clients, addressing inquiries and resolving issues promptly.
• Understand customer needs and provide tailored solutions to maximize value.
• Manage the sales cycle from lead generation to closing deals.
• Identify upselling and cross-selling opportunities with existing clients.
• Collaborate with internal teams to deliver excellent customer experience.
• Track customer feedback and work towards continuous service improvement.
• Achieve and exceed sales and customer success targets.

Requirements:

• Bachelor’s degree in Business, Marketing, or a related field (MBA preferred).
• 0–2 years of experience in sales, customer success, or client-facing roles (Freshers with strong communication skills are welcome).
• Excellent verbal and written communication skills.
• Strong problem-solving and interpersonal skills.
• Ability to work independently and as part of a team.
• Target-driven mindset with a focus on customer satisfaction.

What We Offer:

• Competitive salary and performance-based incentives.
• Career growth opportunities in a fast-growing company.
• Training and mentorship to enhance your skills.
• Friendly and supportive work environment.

Job Types: Full-time, Permanent, Fresher

Pay: ₹13,000.00 - ₹16,000.00 per month

Benefits:

• Cell phone reimbursement
• Internet reimbursement

Language:

• English (Preferred)

Work Location: In person