Responsibilities Respond to customer queries in a timely and accurate way, via phone, email or chat Identify customer needs and help customers use specific features Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users) Update our internal databases with information about technical issues and useful discussions with customers Monitor customer complaints on social media and reach out to provide assistance Share feature requests and effective workarounds with team members Inform customers about new features and functionalities Follow up with customers to ensure their technical issues are resolved Gather customer feedback and share with our Product, Sales and Marketing teams Requirements and skills Experience as a Customer Support Specialist or similar CS role Familiarity with our industry is a plus Experience using help desk software and remote support tools Understanding of how CRM and design systems work Excellent communication and problem-solving skills Multi-tasking abilities Patience when handling tough cases Working laptop Able to communicate seamlessly in English and Hindi Job Type: Full-time Pay: ₹192,000.00 per year Ability to commute/relocate: Patia, Bhubaneswar, Orissa: Reliably commute or planning to relocate before starting work (Required) Application Question(s): Explain in a few lines why do you think you would be a good fit for the role that you are applying for? Do you have a laptop handy at your disposal? Experience: total work: 1 year (Required) Language: English and Hindi (Required) Work Location: In person
Responsibilities Respond to customer queries in a timely and accurate way, via phone, email or chat Identify customer needs and help customers use specific features Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users) Update our internal databases with information about technical issues and useful discussions with customers Monitor customer complaints on social media and reach out to provide assistance Share feature requests and effective workarounds with team members Inform customers about new features and functionalities Follow up with customers to ensure their technical issues are resolved Gather customer feedback and share with our Product, Sales and Marketing teams Requirements and skills Experience as a Customer Support Specialist or similar CS role Familiarity with our industry is a plus Experience using help desk software and remote support tools Understanding of how CRM and design systems work Excellent communication and problem-solving skills Multi-tasking abilities Patience when handling tough cases Working laptop Able to communicate seamlessly in English and Hindi Job Type: Full-time Pay: ₹192,000.00 per year Ability to commute/relocate: Patia, Bhubaneswar, Orissa: Reliably commute or planning to relocate before starting work (Required) Application Question(s): Explain in a few lines why do you think you would be a good fit for the role that you are applying for? Do you have a laptop handy at your disposal? Experience: total work: 1 year (Required) Language: English and Hindi (Required) Work Location: In person
About MedicalCertificate.in MedicalCertificate.in is India’s trusted digital platform for issuing authentic medical certificates, doctor consultations, and related services. We are building a seamless, efficient, and compliant healthcare solution for employees, students, and organizations. Job Overview We are seeking an experienced and proactive Operations Manager to oversee the end-to-end service delivery and sales operations of MedicalCertificate.in. This individual will be responsible for ensuring smooth execution of services, managing operational workflows, and resolving day-to-day escalations related to agents and customer interactions. Key Responsibilities Own and manage the entire operational lifecycle — from order placement to certificate delivery. Supervise and optimize the sales and service workflows to ensure timely and high-quality delivery. Monitor and manage the performance of remote agents (doctors, support staff, call agents). Identify and proactively fill gaps in operations — including underperformance, escalations, and delays. Coordinate across departments (tech, product, customer support) to implement fixes and improvements. Build and maintain SOPs, dashboards, and performance metrics . Lead process automation and CRM optimizations (Zoho or internal tools). Drive sales performance through upsell processes and customer follow-ups. Handle urgent customer escalations , complaints, and agent failures with maturity and speed. Handle internal roaster management with managing the OPS team. Requirements 3–5 years of experience in operations, preferably in healthtech, logistics, B2C services , or telemedicine . Strong knowledge of sales funnels, service SLAs, CRM platforms , and vendor management. Excellent communication, coordination, and people management skills. Ability to work independently , own problems, and deliver results under pressure. Prior experience managing teams or field agents is a plus. Strong command of written and spoken English. Hindi and regional languages are a bonus. What We Offer Opportunity to scale a fast-growing digital health startup Flexible and remote-friendly working culture Ownership of core operations and leadership growth path Job Types: Part-time, Contractual / Temporary Contract length: 6 months Pay: ₹18,000.00 - ₹20,000.00 per month Ability to commute/relocate: Patia, Bhubaneswar, Orissa: Reliably commute or planning to relocate before starting work (Required) Application Question(s): Do you have a laptop handy? Education: Bachelor's (Required) Language: English and Hindi (Required) Work Location: In person
Responsibilities Respond to customer queries in a timely and accurate way, via phone, email or chat Identify customer needs and help customers use specific features Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users) Update our internal databases with information about technical issues and useful discussions with customers Monitor customer complaints on social media and reach out to provide assistance Share feature requests and effective workarounds with team members Inform customers about new features and functionalities Follow up with customers to ensure their technical issues are resolved Gather customer feedback and share with our Product, Sales and Marketing teams Requirements and skills Experience as a Customer Support Specialist or similar CS role Familiarity with our industry is a plus Experience using help desk software and remote support tools Understanding of how CRM and design systems work Excellent communication and problem-solving skills Multi-tasking abilities Patience when handling tough cases Working laptop Able to communicate seamlessly in English and Hindi Job Type: Full-time Pay: ₹192,000.00 per year Ability to commute/relocate: Patia, Bhubaneswar, Orissa: Reliably commute or planning to relocate before starting work (Required) Application Question(s): Explain in a few lines why do you think you would be a good fit for the role that you are applying for? Do you have a laptop handy at your disposal? Experience: total work: 1 year (Required) Language: English and Hindi (Required) Work Location: In person
About MedicalCertificate.in MedicalCertificate.in is India’s trusted digital platform for issuing authentic medical certificates, doctor consultations, and related services. We are building a seamless, efficient, and compliant healthcare solution for employees, students, and organizations. Job Overview We are seeking an experienced and proactive Operations Manager to oversee the end-to-end service delivery and sales operations of MedicalCertificate.in. This individual will be responsible for ensuring smooth execution of services, managing operational workflows, and resolving day-to-day escalations related to agents and customer interactions. Key Responsibilities Own and manage the entire operational lifecycle — from order placement to certificate delivery. Supervise and optimize the sales and service workflows to ensure timely and high-quality delivery. Monitor and manage the performance of remote agents (doctors, support staff, call agents). Identify and proactively fill gaps in operations — including underperformance, escalations, and delays. Coordinate across departments (tech, product, customer support) to implement fixes and improvements. Build and maintain SOPs, dashboards, and performance metrics . Lead process automation and CRM optimizations (Zoho or internal tools). Drive sales performance through upsell processes and customer follow-ups. Handle urgent customer escalations , complaints, and agent failures with maturity and speed. Handle internal roaster management with managing the OPS team. Requirements 3–5 years of experience in operations, preferably in healthtech, logistics, B2C services , or telemedicine . Strong knowledge of sales funnels, service SLAs, CRM platforms , and vendor management. Excellent communication, coordination, and people management skills. Ability to work independently , own problems, and deliver results under pressure. Prior experience managing teams or field agents is a plus. Strong command of written and spoken English. Hindi and regional languages are a bonus. What We Offer Opportunity to scale a fast-growing digital health startup Flexible and remote-friendly working culture Ownership of core operations and leadership growth path Job Types: Part-time, Contractual / Temporary Contract length: 6 months Pay: ₹18,000.00 - ₹20,000.00 per month Ability to commute/relocate: Patia, Bhubaneswar, Orissa: Reliably commute or planning to relocate before starting work (Required) Application Question(s): Do you have a laptop handy? Education: Bachelor's (Required) Language: English and Hindi (Required) Work Location: In person
Job Title: HR & Admin Executive - Bhubaneswar Job Type: Full-time, On-site Pay: ₹13,000/month to ₹16,000/month (₹1,56,000 to ₹1,92,000 per year) (based on experience & performance) Additionals: Lucrative performance bonus; Company-provided laptop; Opportunity to work in one of the best offices in Bhubaneswar; Rewards & recognition under the SuperDocs League program; Growth opportunities. Work Location: Bhubaneswar Office (Patia – Infocity) Timing: 9:00 AM – 7:00 PM (Monday to Saturday) About the Company MedicalCertificate.in (operated by Arupal SuperDocs Tech LLP) is India’s leading digital health documentation platform. We are expanding our Bhubaneswar office and looking for a dependable HR & Admin Executive who can balance recruitment, HR support, and office administration with flexibility and initiative. Key Responsibilities Manage the hiring calendar: post jobs, screen candidates, conduct first-level interviews, schedule assessments, and support onboarding. Maintain employee records and support routine HR processes (attendance, leaves, documentation). Handle office administration: supplies, vendor coordination, expense tracking, and day-to-day operations. Manage the office calendar for meetings, events, and activities; assist in engagement initiatives. Draft handwritten certificates/documents when required. Multitask across HR and admin functions while ensuring professionalism, punctuality, and smooth coordination. Requirements & Skills Bachelor’s degree in HR, Administration, or related field. 0–2 years of experience in HR, recruitment, or office admin (startup experience a plus). Strong communication skills in English, Hindi (verbal & written). Tech-savvy – comfortable with MS Office, job portals, digital tools, and comfortable using HR/CRM platforms. Strong multitasking ability; willing to take up HR and admin tasks interchangeably. Professional, punctual, and dependable. Must be able to reliably commute to the Bhubaneswar office. Job Types: Full-time, Permanent Pay: ₹13,000.00 - ₹16,000.00 per month Benefits: Cell phone reimbursement Ability to commute/relocate: Bhubaneshwar, Orissa: Reliably commute or planning to relocate before starting work (Required) Application Question(s): What was your last drawn salary per month? Are your comfortable with salary structure of INR 13,000 to INR 16,000 per month? What is your salary expectations Experience: Human resources: 2 years (Preferred) Language: English (Required) Hindi (Required) Location: Bhubaneshwar, Orissa (Required) Work Location: In person
About the Company MedicalCertificate.in (operated by Arupal SuperDocs Tech LLP) is India’s leading digital health documentation platform. Job Title: Sales & Service Executive Job Type: Full-time, On-site Pay: ₹13,000/ month to ₹16,000/month (₹1,56,000 to ₹1,92,000 per year) + incentives Additionals: Lucrative Incentives & performance bonus; Company-provided laptop; Opportunity to work in one of the best offices in Bhubaneswar; Structured training and onboarding in a fast-growing health-tech industry; Rewards & recognition under the SuperDocs League program; Growth opportunities. Work Location: Bhubaneswar Office (Patia – Infocity) Responsibilities Respond to customer queries in a timely and accurate way via phone, WhatsApp, email, or chat. Explain services, identify customer needs, and guide them through documentation requirements. Convert leads into successful cases and achieve sales targets. Upsell relevant add-ons and maintain a high customer satisfaction ratio. Update internal CRM databases with case details, follow-ups, and resolutions. Monitor and address customer feedback, complaints, or escalations. Coordinate with doctors, operations, and QA teams for smooth case closures. Share customer insights with Product, Sales, and Marketing teams for continuous improvement. Requirements and Skills Experience as a Customer Service, Sales, or similar CS role is a plus (freshers may also apply). Familiarity with the health/medical industry is a plus. Excellent communication and problem-solving skills. Multi-tasking ability – able to handle calls, chats, and documentation smoothly. Patience and professionalism when handling tough cases. Working laptop and strong tech skills (CRM, WhatsApp Web, email). Able to communicate seamlessly in English and Hindi. Professional behaviour, punctuality, and discipline in an office environment. Must be able to reliably commute or relocate before starting work. Job Types: Full-time, Permanent Pay: ₹13,000.00 - ₹16,000.00 per month Ability to commute/relocate: Bhubaneshwar, Orissa: Reliably commute or planning to relocate before starting work (Required) Application Question(s): Explain in a few lines why do you think you would be a good fit for the role that you are applying for? Education: Bachelor's (Required) Experience: Sales: 1 year (Preferred) Customer service: 1 year (Preferred) Language: Hindi (Required) English (Required) Location: Bhubaneshwar, Orissa (Required) Work Location: In person
Job Title: HR & Admin Executive - Bhubaneswar Job Type: Full-time, On-site Pay: ₹13,000/month to ₹16,000/month (₹1,56,000 to ₹1,92,000 per year) (based on experience & performance) Additionals: Lucrative performance bonus; Company-provided laptop; Opportunity to work in one of the best offices in Bhubaneswar; Rewards & recognition under the SuperDocs League program; Growth opportunities. Work Location: Bhubaneswar Office (Patia – Infocity) Timing: 9:00 AM – 7:00 PM (Monday to Saturday) About the Company MedicalCertificate.in (operated by Arupal SuperDocs Tech LLP) is India’s leading digital health documentation platform. We are expanding our Bhubaneswar office and looking for a dependable HR & Admin Executive who can balance recruitment, HR support, and office administration with flexibility and initiative. Key Responsibilities Manage the hiring calendar: post jobs, screen candidates, conduct first-level interviews, schedule assessments, and support onboarding. Maintain employee records and support routine HR processes (attendance, leaves, documentation). Handle office administration: supplies, vendor coordination, expense tracking, and day-to-day operations. Manage the office calendar for meetings, events, and activities; assist in engagement initiatives. Draft handwritten certificates/documents when required. Multitask across HR and admin functions while ensuring professionalism, punctuality, and smooth coordination. Requirements & Skills Bachelor’s degree in HR, Administration, or related field. 0–2 years of experience in HR, recruitment, or office admin (startup experience a plus). Strong communication skills in English, Hindi (verbal & written). Tech-savvy – comfortable with MS Office, job portals, digital tools, and comfortable using HR/CRM platforms. Strong multitasking ability; willing to take up HR and admin tasks interchangeably. Professional, punctual, and dependable. Must be able to reliably commute to the Bhubaneswar office. Job Types: Full-time, Permanent Pay: ₹13,000.00 - ₹16,000.00 per month Benefits: Cell phone reimbursement Ability to commute/relocate: Bhubaneshwar, Orissa: Reliably commute or planning to relocate before starting work (Required) Application Question(s): What was your last drawn salary per month? Are your comfortable with salary structure of INR 13,000 to INR 16,000 per month? What is your salary expectations Experience: Human resources: 2 years (Preferred) Language: English (Required) Hindi (Required) Location: Bhubaneshwar, Orissa (Required) Work Location: In person
Responsibilties Initiate outbound calls to customers & generate sales leads. Answer incoming calls, chat. Provide product information, pricing details, and answer questions. Utilize effective sales techniques & achieve targets. Use our CRM system.
OVERVIEW Seeking a Telesales Executive with strong communication skills for B2B technology sales. Role includes warm calling, CRM (Salesforce) usage, lead generation, client relationship building, and driving business development growth Job Type: Full-time Pay: Up to ₹16,000.00 per month Benefits: Work from home Application Question(s): Do you have a laptop and an internet connection? Education: High school or equivalent (Preferred)
About Us We are looking for a passionate and dynamic Customer Success & Sales Executive who can drive client satisfaction, ensure long-term relationships, and contribute to revenue growth. Key Responsibilities: Build and maintain strong customer relationships to ensure long-term satisfaction and retention. Act as the primary point of contact for clients, addressing inquiries and resolving issues promptly. Understand customer needs and provide tailored solutions to maximize value. Manage the sales cycle from lead generation to closing deals. Identify upselling and cross-selling opportunities with existing clients. Collaborate with internal teams to deliver excellent customer experience. Track customer feedback and work towards continuous service improvement. Achieve and exceed sales and customer success targets. Requirements: Bachelor’s degree in Business, Marketing, or a related field (MBA preferred). 0–2 years of experience in sales, customer success, or client-facing roles (Freshers with strong communication skills are welcome). Excellent verbal and written communication skills. Strong problem-solving and interpersonal skills. Ability to work independently and as part of a team. Target-driven mindset with a focus on customer satisfaction. What We Offer: Competitive salary and performance-based incentives. Career growth opportunities in a fast-growing company. Training and mentorship to enhance your skills. Friendly and supportive work environment. Job Types: Full-time, Permanent, Fresher Pay: ₹13,000.00 - ₹16,000.00 per month Benefits: Cell phone reimbursement Internet reimbursement Language: English (Preferred) Work Location: In person
About Us We are looking for a passionate and dynamic Customer Success & Sales Executive who can drive client satisfaction, ensure long-term relationships, and contribute to revenue growth. Key Responsibilities: Build and maintain strong customer relationships to ensure long-term satisfaction and retention. Act as the primary point of contact for clients, addressing inquiries and resolving issues promptly. Understand customer needs and provide tailored solutions to maximize value. Manage the sales cycle from lead generation to closing deals. Identify upselling and cross-selling opportunities with existing clients. Collaborate with internal teams to deliver excellent customer experience. Track customer feedback and work towards continuous service improvement. Achieve and exceed sales and customer success targets. Requirements: Bachelor’s degree in Business, Marketing, or a related field (MBA preferred). 0–2 years of experience in sales, customer success, or client-facing roles (Freshers with strong communication skills are welcome). Excellent verbal and written communication skills. Strong problem-solving and interpersonal skills. Ability to work independently and as part of a team. Target-driven mindset with a focus on customer satisfaction. What We Offer: Competitive salary and performance-based incentives. Career growth opportunities in a fast-growing company. Training and mentorship to enhance your skills. Friendly and supportive work environment. Job Types: Full-time, Permanent, Fresher Pay: ₹13,000.00 - ₹16,000.00 per month Benefits: Cell phone reimbursement Internet reimbursement Language: English (Preferred) Work Location: In person
As a Telesales Executive for B2B technology sales, your role will involve warm calling, utilizing CRM (Salesforce), generating leads, building client relationships, and driving business development growth. Key Responsibilities: - Make warm calls to potential clients - Use CRM (Salesforce) effectively to track interactions and manage leads - Generate new leads through various channels - Build and maintain strong relationships with clients - Drive growth in business development Qualifications Required: - High school diploma or equivalent preferred Please note that this is a full-time position with the flexibility to work from home. Do you have a laptop and an internet connection to support your work in this role ,
About Us We are looking for a passionate and dynamic Customer Success & Sales Executive who can drive client satisfaction, ensure long-term relationships, and contribute to revenue growth. Key Responsibilities: Build and maintain strong customer relationships to ensure long-term satisfaction and retention. Act as the primary point of contact for clients, addressing inquiries and resolving issues promptly. Understand customer needs and provide tailored solutions to maximize value. Manage the sales cycle from lead generation to closing deals. Identify upselling and cross-selling opportunities with existing clients. Collaborate with internal teams to deliver excellent customer experience. Track customer feedback and work towards continuous service improvement. Achieve and exceed sales and customer success targets. Requirements: Bachelor’s degree in Business, Marketing, or a related field (MBA preferred). 0–2 years of experience in sales, customer success, or client-facing roles (Freshers with strong communication skills are welcome). Excellent verbal and written communication skills. Strong problem-solving and interpersonal skills. Ability to work independently and as part of a team. Target-driven mindset with a focus on customer satisfaction. What We Offer: Competitive salary and performance-based incentives. Career growth opportunities in a fast-growing company. Training and mentorship to enhance your skills. Friendly and supportive work environment. Job Types: Full-time, Permanent, Fresher Pay: ₹13,000.00 - ₹16,000.00 per month Benefits: Cell phone reimbursement Internet reimbursement Language: English (Required) Work Location: In person
About Us We are looking for a passionate and dynamic Customer Success & Sales Executive who can drive client satisfaction, ensure long-term relationships, and contribute to revenue growth. Key Responsibilities: Build and maintain strong customer relationships to ensure long-term satisfaction and retention. Act as the primary point of contact for clients, addressing inquiries and resolving issues promptly. Understand customer needs and provide tailored solutions to maximize value. Manage the sales cycle from lead generation to closing deals. Identify upselling and cross-selling opportunities with existing clients. Collaborate with internal teams to deliver excellent customer experience. Track customer feedback and work towards continuous service improvement. Achieve and exceed sales and customer success targets. Requirements: Bachelor’s degree in Business, Marketing, or a related field (MBA preferred). 0–2 years of experience in sales, customer success, or client-facing roles (Freshers with strong communication skills are welcome). Excellent verbal and written communication skills. Strong problem-solving and interpersonal skills. Ability to work independently and as part of a team. Target-driven mindset with a focus on customer satisfaction. What We Offer: Competitive salary and performance-based incentives. Career growth opportunities in a fast-growing company. Training and mentorship to enhance your skills. Friendly and supportive work environment. Job Types: Full-time, Permanent, Fresher Pay: ₹13,000.00 - ₹16,000.00 per month Benefits: Cell phone reimbursement Internet reimbursement Language: English (Required) Work Location: In person
About Us: We are a growing organization focused on delivering high-quality solutions to our clients. We believe in building strong relationships, ensuring customer satisfaction, and driving business growth through value-based sales. Role Overview: We are looking for a Customer Success & Sales Executive who will play a key role in managing client relationships, understanding customer needs, and driving sales opportunities. The ideal candidate will have strong communication skills, a customer-first mindset, and the ability to convert leads into long-term clients. Key Responsibilities: Build and maintain strong relationships with existing and potential customers. Understand client requirements and ensure seamless onboarding and ongoing support. Drive sales through lead generation, client meetings, and follow-ups. Collaborate with internal teams to deliver tailored solutions. Track customer interactions, feedback, and ensure high satisfaction levels. Achieve and exceed monthly/quarterly sales and retention targets. Requirements: Bachelor’s degree in Business, Marketing, or related field. 0–3 years of experience in sales, customer success, or client servicing (freshers with strong communication skills are welcome). Excellent verbal and written communication skills. Strong interpersonal and negotiation abilities. Ability to work in a fast-paced environment and meet deadlines. Proficiency in MS Office and CRM tools is a plus. What We Offer: Competitive salary and performance incentives. Opportunities for growth and career development. A supportive and collaborative work environment. Exposure to client-facing roles and end-to-end sales cycles.
About Us: We are a growing organization focused on delivering high-quality solutions to our clients. We believe in building strong relationships, ensuring customer satisfaction, and driving business growth through value-based sales. Role Overview: We are looking for a Customer Success & Sales Executive who will play a key role in managing client relationships, understanding customer needs, and driving sales opportunities. The ideal candidate will have strong communication skills, a customer-first mindset, and the ability to convert leads into long-term clients. Key Responsibilities: Build and maintain strong relationships with existing and potential customers. Understand client requirements and ensure seamless onboarding and ongoing support. Drive sales through lead generation, client meetings, and follow-ups. Collaborate with internal teams to deliver tailored solutions. Track customer interactions, feedback, and ensure high satisfaction levels. Achieve and exceed monthly/quarterly sales and retention targets. Requirements: Bachelor's degree in Business, Marketing, or related field. 03 years of experience in sales, customer success, or client servicing (freshers with strong communication skills are welcome). Excellent verbal and written communication skills. Strong interpersonal and negotiation abilities. Ability to work in a fast-paced environment and meet deadlines. Proficiency in MS Office and CRM tools is a plus. What We Offer: Competitive salary and performance incentives. Opportunities for growth and career development. A supportive and collaborative work environment. Exposure to client-facing roles and end-to-end sales cycles.
Job Title: Customer Success & Inside Sales Executive (Freshers Welcome) Salary: ₹13,000 – ₹16,000 per month + Incentives Job Type: Full-time, Permanent About Us We are a growing company looking for passionate individuals to join our team as Customer Success & Inside Sales Executives . This role is perfect for freshers or early professionals who want to build a career in client relationship management, sales, and business growth. Key Responsibilities Build and maintain strong relationships with customers to ensure satisfaction and retention. Act as the first point of contact for clients, addressing queries and resolving issues. Understand client needs and offer solutions that create maximum value. Manage the sales cycle from lead generation to deal closure. Identify upselling and cross-selling opportunities with existing clients. Collaborate with internal teams to deliver a seamless customer experience. Track customer feedback and suggest improvements. Meet and exceed sales and customer success targets. Requirements Bachelor’s degree in Business, Marketing, or a related field (MBA preferred). 0–2 years of experience in sales, customer success, or client-facing roles (Freshers with strong communication skills are encouraged to apply). Strong verbal and written communication skills in English. Good problem-solving, interpersonal, and presentation skills. Self-motivated, target-driven, and a team player. What We Offer Competitive salary with performance-based incentives. Mobile and Internet reimbursement. Career growth opportunities with training and mentorship. A supportive and friendly work environment. Work Location: In-person Job Types: Full-time, Permanent, Fresher Pay: ₹13,000.00 - ₹20,000.00 per month Benefits: Cell phone reimbursement Internet reimbursement Language: English (Required) Hindi (Required) Work Location: In person
Job Title: Customer Success & Inside Sales Executive (Freshers Welcome) Salary: ₹13,000 – ₹16,000 per month + Incentives Job Type: Full-time, Permanent About Us We are a growing company looking for passionate individuals to join our team as Customer Success & Inside Sales Executives . This role is perfect for freshers or early professionals who want to build a career in client relationship management, sales, and business growth. Key Responsibilities Build and maintain strong relationships with customers to ensure satisfaction and retention. Act as the first point of contact for clients, addressing queries and resolving issues. Understand client needs and offer solutions that create maximum value. Manage the sales cycle from lead generation to deal closure. Identify upselling and cross-selling opportunities with existing clients. Collaborate with internal teams to deliver a seamless customer experience. Track customer feedback and suggest improvements. Meet and exceed sales and customer success targets. Requirements Bachelor’s degree in Business, Marketing, or a related field (MBA preferred). 0–2 years of experience in sales, customer success, or client-facing roles (Freshers with strong communication skills are encouraged to apply). Strong verbal and written communication skills in English. Good problem-solving, interpersonal, and presentation skills. Self-motivated, target-driven, and a team player. What We Offer Competitive salary with performance-based incentives. Mobile and Internet reimbursement. Career growth opportunities with training and mentorship. A supportive and friendly work environment. Work Location: In-person Job Types: Full-time, Permanent, Fresher Pay: ₹13,000.00 - ₹20,000.00 per month Benefits: Cell phone reimbursement Internet reimbursement Language: English (Required) Hindi (Required) Work Location: In person
Job Title: Customer Sales & Support Executive / Manager – Customer Sales & Support Company: MedicalCertificate.in Location: On site (Bhubaneswar) Employment Type: Full-time About Us: MedicalCertificate.in is India’s trusted online platform for quick, genuine, and hassle-free medical certificates. We’re expanding our team and looking for motivated individuals who can handle customer interactions and sales effectively from home. Position 1: Customer Sales & Support Executive (0–2 years) Responsibilities: Handle customer queries through calls, WhatsApp, and chat. Explain services, pricing, and process to customers. Convert leads into successful sales. Maintain follow-ups and ensure customer satisfaction. Keep records of interactions and feedback. Requirements: 0–2 years of experience in telesales, customer support, or similar. Excellent communication in English & Hindi. Basic computer and internet knowledge. Self-motivated and target-driven. Position 2: Manager – Customer Sales & Support (2+ years) Responsibilities: Lead and mentor the sales & support team. Monitor performance and achieve monthly targets. Handle escalated customer issues and resolve efficiently. Provide training and feedback to team members. Prepare performance and sales reports. Requirements: Minimum 2 years of experience in sales, customer service, or team management. Strong leadership and communication skills. Proficiency in English & Hindi. Ability to manage a remote team. Perks & Benefits: Incentive-based earnings 💰 Supportive, growth-oriented team 🌱 Opportunity to work with a leading digital healthcare platform 💊