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Customer Success Executive

3 years

2 - 3 Lacs

Posted:15 hours ago| Platform: SimplyHired logo

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Skills Required

Work Mode

On-site

Job Type

Full Time

Job Description

Responsibilities - Own Client Engagements: Lead all client-facing calls and meetings, acting as the main point of contact. Drive Client Success: Ensure campaign performance aligns with client goals; proactively address concerns and offer solutions. Client Retention: Develop trust-based relationships that foster long-term engagement and renewals. Campaign Updates: Provide regular performance updates, insights, and next steps to clients. Internal Collaboration: Work closely with outreach, operations, and strategy teams to ensure campaign quality and timeliness. Feedback Loop: Gather and relay client feedback to internal teams for continuous service improvement. Requirements - 1–3 years of experience in client success, account management, or client-facing roles (preferably in marketing or SaaS). Excellent communication and interpersonal skills. Problem-solving mindset with a client-first approach. Job Type: Full-time Pay: ₹20,000.00 - ₹25,000.00 per month Work Location: On the road Expected Start Date: 15/07/2025

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