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Apex One
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Customer Success Executive

Customer Success Executive

Apex One

1 years

0 Lacs

pune maharashtra india

Posted:5 hours ago| Platform:

Apply

Skills Required

resolve service communication pronunciation

Work Mode

On-site

Job Type

Full Time

Job Description

📢 Job Opening: Customer Success Associate

Work Mode:

Location:

🔹 Position:

Customer Success Associate

🔹 Nature of Account:

Inbound

✨ Key Responsibilities

Resolve customer queries
swiftly and accurately
, ensuring a smooth and satisfying service experience.
Handle inbound customer calls and provide effective solutions.
Maintain professionalism and high communication standards during every interaction.

📝 Interview Rounds

HR Round
Versant Level 6 (Certified)
Written Assessment
Operations Round
Client Round

🎯 Skill Requirements

Excellent communication skills
in both
English and Hindi
No MTI / RTI
No grammatical or pronunciation errors

🎓 Qualification

Graduate in any field

💼 Experience

Open to
freshers
and
experienced
candidates
Preferred: Domestic insurance experience & sales acumen

🗣 Languages Required

English & Hindi

💰 Salary

Freshers:
₹28,000 CTC
Experienced (1+ year BPO):
Up to
₹40,000 CTC
(based on last drawn)

⏱ Shift & Working Days

Rotational shift
6 working days

🧪 Interview Mode

Face-to-Face or Drive

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