Customer Success (BA-QA) Specialist

As a Customer Success (BA-QA) Specialist at our company, you will play a crucial role in ensuring high-quality project delivery by effectively analyzing requirements, conducting quality assurance, and engaging with customers while maintaining data security standards. Key Responsibilities: - Utilize strong analytical skills to perform requirement analysis and documentation - Demonstrate expertise in quality assurance processes and testing methodologies - Stay updated on data protection regulations such as GDPR and HIPAA - Showcase excellent customer service skills to provide helpdesk support - Manage User Acceptance Testing (UAT) processes and collect user feedback - Apply proficiency in project management and process improvement methodologies Qualifications Required: - Bachelor's degree in Computer Science, IT, or a related field (or equivalent experience) - Proven track record in a Customer Success, Business Analysis, or QA role - Possess strong communication skills and the ability to work collaboratively in a team Join our dynamic team and take your career to new heights in the fields of customer success and quality assurance! Apply now by sending your resume to hr@dreamsol.biz or contacting us for more information.,