Customer Success (BA-QA) Specialist

The Customer Success (BA-QA) Specialist position based in Noida requires a professional with over 2 years of experience to ensure successful project delivery by conducting effective requirement analysis, quality assurance, and customer interaction while upholding data security standards. You should possess strong analytical skills to perform requirement analysis and document findings, along with expertise in quality assurance processes and testing methodologies. Knowledge of data protection regulations such as GDPR and HIPAA will be beneficial. Additionally, excellent customer service skills are necessary to handle helpdesk support efficiently, and experience in user acceptance testing (UAT) processes and collecting user feedback is essential. Proficiency in project management and process improvement methodologies is also required. Preferred qualifications for this role include a Bachelor's degree in Computer Science, IT, or a related field, or equivalent experience. A proven track record in a Customer Success, Business Analysis, or QA role is desirable. Strong communication skills are essential for effective collaboration within a team setting. If you are looking to advance your career in customer success and quality assurance, join our dynamic team by applying now through hr@dreamsol.biz or reaching out to us for further details.,