Customer Success (BA-QA) Specialist

As a Customer Success (BA-QA) Specialist at our company in Noida, you will play a crucial role in ensuring high-quality project delivery by effectively analyzing requirements, conducting quality assurance, and engaging with customers while maintaining data security standards. Key Responsibilities: - Utilize strong analytical skills to perform requirement analysis and prepare detailed documentation. - Demonstrate expertise in quality assurance processes and testing methodologies to ensure project quality. - Stay updated on data protection regulations such as GDPR and HIPAA to maintain compliance. - Provide excellent customer service and efficiently handle helpdesk support for clients. - Conduct User Acceptance Testing (UAT) processes and collect user feedback for continuous improvement. - Apply project management and process improvement methodologies to enhance project delivery. Qualification Required: - Bachelor's degree in Computer Science, IT, or a related field (or equivalent experience). - Proven track record in roles related to Customer Success, Business Analysis, or Quality Assurance. - Possess strong communication skills and collaborate effectively within a team environment. Join our dynamic team to advance your career in customer success and quality assurance by applying now at hr@dreamsol.biz or reaching out to us for more information.,