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Customer Success Associate Trainee Internship in Panchkula, Landran, Derabassi, Chandigarh, Patiala, Kharar, Rajpura, Mohali, Zirakpur

Customer Success Associate Trainee Internship in Panchkula, Landran, Derabassi, Chandigarh, Patiala, Kharar, Rajpura, Mohali, Zirakpur

JungleWorks

0 years

0 Lacs

Patiala Punjab India

Posted:3 days ago| Platform:

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Skills Required

onboarding retention support communication saas resolve engineering video management engagement technology

Work Mode

On-site

Job Type

Internship

Job Description

Selected Intern's Day-to-day Responsibilities Include

Manage relationships with UK-based customers to ensure successful onboarding, product adoption, retention, and satisfaction.
Guide and support customers in becoming strong advocates for our products through regular communication and consultation.
Understand customer business objectives and help them achieve success using our SaaS solutions.
Identify common issues and resolve them swiftly and professionally.
Act as the voice of the customer internally and coordinate with support, product, and engineering teams.
Identify and develop opportunities for up-selling or expanding product usage.
Respond to customer queries via email, phone, and video calls with clarity and confidence.

About Company: Jungleworks is a tech-loaded solution for your on-demand business. From customer-facing to delivery management and customer engagement platforms, we provide a technology suite for everything. Our product list consists of Yelo, Tookan, Panther, and Hippo.

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