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Growing Stars Consulting India
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Customer Success Associate

Customer Success Associate

Growing Stars Consulting India

0 years

0 Lacs

jaipur rajasthan india

Posted:17 hours ago| Platform:

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Skills Required

retention data engagement support strategies communication

Work Mode

On-site

Job Type

Full Time

Job Description

Role Description

This is a full-time on-site role for a Customer Success Associate located in Jaipur. The Customer Success Associate will focus on engaging with customers to ensure satisfaction and retention. Daily responsibilities include addressing customer inquiries, resolving issues, fostering strong relationships, and collaborating with teams to provide an outstanding customer experience. The role also involves analyzing feedback and data to improve customer engagement strategies.

Qualifications

Proficiency in Customer Engagement, Customer Support, and Customer Satisfaction
Experience with Customer Retention strategies and building long-term relationships
Strong Analytical Skills to interpret customer data and feedback
Excellent communication and interpersonal skills
Ability to work collaboratively as part of a team
Prior experience in customer success or a related field is a plus
Bachelor's degree in Business Administration, Communications, or a related discipline is advantageous

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Customer Success Associate