Job Description: We are seeking a motivated and detail-oriented Accountant to join our finance team in Jaipur. The ideal candidate will have a foundational understanding of accounting principles and practices, along with hands-on experience in Tally and Excel. Key Responsibilities: - Maintain accurate financial records and assist in the preparation of financial statements. - Perform daily accounting operations, including recording debit and credit transactions. - Conduct reconciliation of accounts to ensure accuracy and completeness. - Assist in the billing process, ensuring timely invoicing and collection. - Collaborate with the finance team to prepare monthly financial reports. - Support audits by providing necessary documentation and information. - Utilize Tally for day-to-day accounting tasks and maintain updated records. - Assist in various accounting tasks as needed. Qualifications: - Bachelors degree in Commerce (B.Com), Master’s degree in Commerce (M.Com), or an MBA in Finance. - Basic understanding of accounting fundamentals and principles. - Familiarity with Tally software. - Proficiency in Microsoft Excel (formulas, functions, data analysis). - Strong attention to detail and accuracy. - Good organizational and time management skills. - Ability to work collaboratively in a team environment.Role & responsibilities Preferred candidate profile
Position: Process Implementation Executive Location: Jaipur, Rajasthan Job Type: Full Time About Company: Axestrack is India's leading provider of Digital Logistics Solutions for Heavy Commercial Vehicles, and the only Indian company to be ever featured in Gartner's Market Guide for Fleet Management. We are proud to hold a dominant position in the Indian market and are actively expanding across Africa, the Middle East, and the US. Our innovative approach and scalable platforms are transforming logistics for the modern world. Website: www.axestrack.com Role Overview: As a Product Implementation Executive, you will be responsible for the successful implementation of our product for US-based fleet owners. This role involves working closely with clients to understand their platform, configure, troubleshoot, and enhance the efficiency of their fleet operations using our technology. This is an exciting opportunity for recent engineering graduates who have a knack for problem-solving, process optimization, and strong communication skills. Key Responsibilities: Product Implementation: Assist in deploying and configuring the product solution to off-shore clients. Ensure seamless integration with their existing processes. Real-time Monitoring & Issue Resolution: Monitor fleet data and proactively identify issues related to tracking, compliance, and performance. Provide prompt support to resolve operational challenges. Client Coordination: Act as a key point of contact for US-based clients and their support offices, understanding their requirements and addressing product implementation queries effectively while working in US time zone. Data Analysis & Reporting: Analyze fleet data and generate insights to optimize operational efficiency. Provide periodic reports to clients on performance metrics. Process Improvement: Identify inefficiencies in fleet operations and recommend improvements based on best practices. Technical Troubleshooting: Work in coordination with internal product team to troubleshoot and resolve any technical challenges that clients may face. Training & Documentation: Conduct training sessions for client teams to ensure effective utilization of the Control Tower product. Maintain up-to-date documentation on best practices, and detailed records of customer interactions, including issues raised and resolutions provided. AXESTRACK SOFTWARE SOLUTIONS PVT.LTD. Jaipur Office: 619 Jaipur electronic market building, Gopalpura bypass Jaipur-302018 Phone: 0141-6500403 E-mail- accounts@axestrack.com Skills & Qualifications: Education: BTech in Engineering (any discipline) from Tier 2 engineering colleges in India. Experience: Fresh graduates or candidates with up to 1 year of experience. Strong critical and logical thinking, and ability to troubleshoot technical and operational problems. Process-oriented and data-driven mindset with a keen interest in workflow optimization. Excellent verbal and written communication skills (English proficiency is a must). Strong communication and interpersonal skills. Willingness to work in a client-facing role and flexible working in US time zone. Ability to work collaboratively with cross-functional teams. Why Axestrack: Opportunity to work in Indias leading Logistics SaaS company. Hands-on experience with a cutting-edge fleet management solution. Career growth opportunities in implementation, product support, and operations. Supportive work culture with learning and development opportunities. Join Axestrack and be a part of a vibrant, fast-paced environment where you will contribute to further growth at AxesTrack. If you are passionate about technology and innovation, we invite you to apply and be a key player in shaping the future of our organization AXESTRACK SOFTWARE SOLUTIONS PVT.LTD. Jaipur Office: 619 Jaipur electronic market building, Gopalpura bypass Jaipur-302018 Phone: 0141-6500403 E-mail- accounts@axestrack.com
Job Description About Company: Axestrack is India's leading provider of Digital Logistics Solutions for Heavy Commercial Vehicles, and the only Indian company to be ever featured in Gartners Market Guide for Fleet Management. We are proud to hold a dominant position in the Indian market and are actively expanding across Africa, the Middle East, and the US. Our innovative approach and scalable platforms are transforming logistics for the modern world. Website: www.axestrack.com Position: MCT Executive Customer Support Location: Jaipur, Rajasthan Job Type: Full Time Position Overview: The MCT - Customer Support representative assists customers by addressing inquiries, resolving technical issues, and providing product or service information. They ensure customer satisfaction by troubleshooting problems, processing requests, and escalating complex cases as needed. Additionally, they document interactions, follow up on concerns, and contribute to improving support processes for a seamless customer experience. Key Responsibilities Customer Interaction: Respond to customer inquiries and provide assistance via phone, email, or chat Issue Resolution: Address and resolve customer issues with a focus on customer satisfaction. 24x7 Availability: Work in a 24x7 shift environment to ensure continuous customer support coverage. Communication Skills: Demonstrate excellent verbal and written communication skills in English to effectively communicate with customers. Documentation: Maintain accurate and detailed records of customer interactions, including issues raised and resolutions provided. Product Knowledge: Develop a good understanding of the products and services to assist customers effectively. Collaboration: Collaborate with team members and other departments to resolve customer issues promptly Skills & Qualifications: A graduate degree, excluding qualifications in Technical Support. English& Hindi language proficiency is a must. Strong communication and interpersonal skills. Ability to work in a 24x7 shift environment. Customer-focused with a positive attitude.. Able to communicate both written and verbal Key Attributes: Positive attitude & Quick Learner Excellent interpersonal and communication skills. Strong decision-making and problem-solving abilities. Ability to manage multiple tasks simultaneously and prioritize effectively
Role & responsibilities: Outline the day-to-day responsibilities for this role. Preferred candidate profile: Specify required role expertise, previous job experience, or relevant certifications.
Position : Customer Success Swift Location : Jaipur Job Type : Full Time About Company: Axestrack is Indias leading provider of Digital Logistics Solutions for Heavy Commercial Vehicles, and the only Indian company to be ever featured in Gartners Market Guide for Fleet Management. We are proud to hold a dominant position in the Indian market and are actively expanding across Africa, the Middle East, and the US. Our innovative approach and scalable platforms are transforming logistics for the modern world. Website: www.axestrack.com Role Overview: We are looking for a Customer Success Manager (Swift Profile) who will serve as the primary point of contact for our key clients, ensuring seamless onboarding, prompt support, and successful adoption of our SaaS solutions. The ideal candidate will be agile, proactive, and customer-focused, with a strong ability to resolve issues swiftly and identify opportunities for upselling and retention. Key Responsibilities: Manage a portfolio of key accounts, ensuring a high level of customer satisfaction and product adoption. Drive the onboarding process for new clients, ensuring smooth setup and integration of our SaaS solutions into their operations. Provide ongoing support to clients, addressing any issues, troubleshooting, and ensuring the platform is being used effectively. Work closely with clients to understand their needs, propose solutions, and identify opportunities for upselling additional features or services. Conduct regular business reviews with clients to measure success, discuss feedback, and ensure alignment with their business goals. Collaborate with cross-functional teams (sales, product, engineering) to ensure a seamless experience for clients. Travel: Occasional travel to client locations for meetings, product demonstrations, training, and on-site support. Monitor and report on key account health, proactively addressing any risks or challenges. Work to enhance customer experience, ensuring maximum product value and long-term customer retention. Requirements: Educational Qualification: BTech (Bachelor of Technology) is a must. Experience: Minimum 3-5 years of experience in a Customer Success or Key Account Management role, ideally within SaaS, logistics, or supply chain industries. Strong understanding of SaaS solutions and experience with software products. Proven ability to build and maintain strong client relationships. Excellent communication and presentation skills, with the ability to interact effectively at all levels within a client organization. Ability to work independently and manage multiple key accounts. Willingness to travel occasionally for client meetings, on-site visits, and training sessions. Experience in upselling and driving product adoption within accounts is a plus. Strong problem-solving abilities and a customer-focused mindset. Preferred Skills: Familiarity with the logistics and supply chain industry. Experience with customer onboarding, product training, and support. Knowledge of SaaS-based solutions and their implementation in business operations Why Axestrack: Opportunity to be a part of a rapidly growing company at the forefront of logistics transformation. Collaborative and inclusive work environment that values innovation and creativity. Competitive salary and benefits package. Continuous learning and professional development opportunities. Join Axestrack and be a part of a vibrant, fast-paced environment where you will contribute to further growth at AxesTrack. If you are passionate about technology and innovation, we invite you to apply and be a key player in shaping the future of our organization