Customer Success Associate

Job Description

We are seeking a motivated and persuasive customer success associate (International process ) to join team. The ideal candidate will be responsible for contacting potential clients via phone to advise interested leads on appropriate insurance policies, including life, health, auto, or property insurance. You will play a key role in achieving sales targets and building customer relationships. Key Responsibilities: . Make outbound calls to prospective clients using provided leads or cold calling. . Present and explain insurance policy options based on customer needs and preferences. . Answer questions related to policies, coverage options, premiums, and claims. . Follow up on leads and close sales effectively. . Maintain accurate records of customer interactions and sales in CRM systems. . Achieve daily, weekly, and monthly sales targets. . Stay updated on product knowledge, insurance regulations, and market trends. Requirements: . High school diploma or equivalent; Bachelor’s degree preferred. . Fresher and experience both can apply. . Previous experience in telemarketing, sales, or insurance (preferred). . Excellent communication and interpersonal skills. . Strong persuasive and negotiation abilities. . Ability to handle objections and remain resilient under pressure. . Basic computer skills and familiarity with CRM systems. Job Types: Full-time, Permanent Pay: ₹250,000.00 - ₹350,000.00 per year Schedule: Rotational shift Work Location: In person