Customer Success + App Publisher Intern

Position: Customer Success Intern

Company: Cutting Edge Digital Private Limited (Mogi I/O)

Location: Saket, New Delhi (On-site)

Employment Type: Internship

Duration: 6 Months

About Mogi I/O

Mogi I/O () is a next-generation media tech SaaS venture revolutionizing the OTT industry with its plug-and-play, no-code, white-label OTT solutions. We are looking for enthusiastic interns who are eager to learn, contribute, and grow with us in a fast-paced environment.

Role Overview

We are seeking motivated Customer Success Interns who will support the client success and project management team. This role offers a great opportunity to learn how client relationships are managed, how digital products are deployed across platforms, and how structured project execution works in a SaaS environment.

Key Responsibilities (as an Intern)

• Assist the customer success team in managing client communications and maintaining strong client relationships.
• Support coordination with internal teams (development, QA, design, operations) to ensure smooth project execution.
• Learn and support the publishing and deployment process of applications (Web, Android, iOS).
• Help in preparing and documenting Minutes of Meetings (MoMs) for client calls and follow up on assigned tasks.
• Track project timelines and deliverables under the guidance of the project manager.
• Provide assistance in monitoring project status and identifying potential risks or blockers.
• Support in ensuring clients adopt and effectively use Mogi IO’s solutions.

Requirements

• Current student or recent graduate in Business Administration, Computer Science, IT, Project Management, or related fields.
• Strong communication and interpersonal skills.
• Good organizational skills with attention to detail.
• Eagerness to learn about client success, project management, and SaaS platforms.
• Familiarity with tools like JIRA, Trello, MS Teams.
• Proactive, enthusiastic and a team player.

What We Offer

• Hands-on exposure to real client projects in a fast-scaling SaaS company.
• Opportunity to learn from an experienced team working with international clients.
• Internship certificate and recommendation (based on performance).
• A chance to convert to a full-time role upon successful completion of the internship.

Job Type: Internship
Contract length: 6 months

Pay: ₹144,000.00 - ₹180,000.00 per year

Work Location: In person