Customer Success - AM/ Manager

Netcore Cloud

2 - 12 years

13 - 14 Lacs

gurugram

Posted:-1 days ago| Platform:

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Skills Required

time management project management marketing campaigns agile subject matter expert digital marketing customer engagement marketing strategy analytics crm

Work Mode

Work from Office

Job Type

Full Time

Job Description

Develop an intimate understanding of your customers businesses
Develop a network of champions within each account through education, coaching and strong influencing skills
Represent to our customers as a trusted advisor, advocate and marketing thought leader/subject-matter-expert and help them in creating marketing strategy & user lifecycle journey
Collaborate with customers to develop, launch, and manage marketing campaigns focused on engagement and revenue goals Be an expert on trends and best practices for digital marketing and analytics Enlighten our customers with insights garnered from their own data and industry trends
Ensure customers get maximum value from customer engagement by leveraging full platform functionality
Handle customer concerns with confidence, putting them at ease Generate Case Studies, Testimonials & PR from customers opportunities Learn best of the marketing technologies and concepts
Opportunity to work with diverse of clients in diverse industries and learn their marketing concepts Represent on behalf of customers/company at different forums/webinars

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