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Customer Solutions Design Practitioner

3 - 7 years

0 Lacs

karnataka

Posted:4 days ago| Platform: Shine logo

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Skills Required

troubleshooting business strategy technology integration requirements analysis root cause analysis requirements gathering negotiation business analysis solution design proposal development decision making growth mindset commercial acumen technology migration inclusive leadership

Work Mode

On-site

Job Type

Full Time

Job Description

The Customer Solutions Design Professional plays a crucial role in supporting the creation of end-to-end technical designs and solutions that effectively meet customer needs. Your responsibilities will include capturing business requirements and translating them into high-quality technical solutions using standard approaches. Additionally, you will contribute to issue resolution during the design phase and ensure that solutions align with specific requirements and the broader technical strategy. Designing scalable, adaptable, and cost-effective solutions in accordance with business needs will be a key aspect of your role. You will also manage the integration of designs, ensuring adherence to architectural principles and policies. Root cause analysis for design-related issues, change management, impact assessments, and design documentation updates will fall within your purview. Providing in-life support for solution-related issues and offering support for design root cause analysis are also part of your responsibilities. To excel in this role, you will need a diverse set of skills including troubleshooting, business strategy, technology integration, decision-making, requirements analysis, root cause analysis, and requirements gathering. A growth mindset, negotiation skills, business analysis acumen, commercial awareness, solution design expertise, technology migration capabilities, inclusive leadership, and proposal development skills will also be essential for success. As a Customer Solutions Design Professional, you are expected to embody our leadership standards, which include leading inclusively and safely, owning outcomes that benefit the broader organization, delivering exceptional value to customers, demonstrating commercial acumen, fostering a growth mindset, and building diverse and future-ready teams where every individual can thrive.,

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