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Niit Learning Systems
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Customer Service - Voice || Wipro || Healthcare Process - Night Shift

Customer Service - Voice || Wipro || Healthcare Process - Night Shift

Niit Learning Systems

0 - 4 years

3 Lacs

mumbai navi mumbai

Posted:Just now| Platform:

Apply

Skills Required

english bpo communication skills customer service fresher voice process

Work Mode

Work from Office

Job Type

Full Time

Job Description

NIIT is hiring for its MNC Client in healthcare process.

Contact - 8287583887

We are looking for smart professionals with a great attitude to make every single client interaction delightful

Your Impact as a Customer Service Specialist- Healthcare Process

Handle inbound customer calls and resolve queries with professionalism
Ensure timely and accurate delivery of service
Strive for
first-call resolution
and high customer satisfaction
Maintain quality benchmarks like
AHT
,
CSAT
, and compliance metrics
Properly document all interactions and follow up where needed
Identify areas for process improvement and contribute ideas

Required Experience

Excellent communication skills
Should be flexible to work in night shifts
Proficient in computer usage and Basic knowledge on MSOffice

Designation: Customer Service Specialist- Healthcare Process

Graduates in B.Com, B.A, BSC (Btech, BCA, BSC IT is not eligible)

We Offer You:

Defined career roadmap which offers growth opportunities
Performance based incentive program**
Investment in talent development and skills enhancement
Work life balance with 5 day workweek
Collaborative environment with best in class professionals
Focus on colleague engagement and fun@work

* Insurance benefits

Note : 12th pass students can also apply.

LOCATION: Airoli (Navi Mumbai)

Interested candidates, please apply directly or share your resumes on :

Email: deepak@niitmts.com

Contact / Whats app - 8287583887

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Niit Learning Systems

Education Administration Programs

Gurgaon Haryana

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Customer Service - Voice || Wipro || Healthcare Process - Night Shift